"First off, the food here was lovely. However. Monkey puzzle trees turned to Whitby Jet whilst we waited for it. To say the service was slow is a misrepresentation of the truth it was painful. Even a kids knickerbocker glory took 25 minutes to arrive. We didn't order adult desserts as starters and mains took 2 hours and the kids were starting to lose it. All in probably fine with adults prepared to wait, a bit like hell if you have hungry under 10s. As with all my reviews, a mention on the loos... they were clean and lovely especially the handles! Kid-friendliness: Good kids menu, very very slow service."