"Table reservation not ready on a Sunday at had to wait minutes before we were seated and had to ask if the table was ready (no staff member helped us). The restaurant was dirty and lacked in standards, the bar area was full of used empty glasses and empty bottles of wine (immediately sends the wrong impression). Had to ask for drinks and then to be served. Food was nothing short of shambolic. Look warm soup, hard terrine. Steak was cooked medium to well despite medium rare being requested. Chips were cold. The tempura batter was soggy and slid off the fish...disgusting. Biggest regret not reading the reviews prior otherwise we would have given it a body swerve. Consistent reminders of additional charges at a whip is embarrassing when broadcasted. Numerous folk from the general public used the bathrooms waking past our table to which one asked “where’s the toilets?”. Having read some reviews, it’s very clear to see the GM doesn’t act on issues being raised provides typical responses of being sorry, it’s not up to usual high standards etc. Do yourself a favour, avoid this place at all costs not to mention over priced! Shocking establishment."
