Ali Nazik Ali Nazik
Ottoman Kitchen

Ottoman Kitchen

36-37 High St, Southampton SO14 2DF, UK, Southhampton, United Kingdom

Asian • Turkish • Chinese • Vegetarian


"Firstly I want to say that I am a VERY frequent customer of this place. This is the first time writing a review as I was absolutely APPALLED by the service. Not only were they judgmental and rude, but quite frankly horrible. They interrupted our dining multiple times to tell us certain drinks were not included in the hotpot menu. We knew that, I even said that we know when we got them at the bar. To send over TWO ADDITIONAL staff one after the other, after I 've already said I know and am happy to pay is ridiculous. We were trying to enjoy a family meal and condescendingly telling us that certain drinks aren 't free is disrespectful! I have never, not once, needed to exchange my empty cans for new drinks when dining. No other group had to do this, in fact they brought their drinks over to them! How absurd to make us prove we 've drunk them? I 'm paying for it anyways! And once again, to Interrupt our dining to tell us we can 't have anymore unless they receive empty cans is disgusting customer service. You need to be better! I can 't believe after almost 4 years of dining here that the customer service has gotten SHOCKINGLY LOW! My poor sister was upset the entire time, saying she felt like we were being judged! It made the whole meal soured! I was hoping to introduce them to something I love but I will not make that mistake again! For £30 each I expected better customer service! I get treated better at a McDonald 's! Admittedly, the food was great but they forgot 3 items on our hotpot order. They also judge us and gave us plates and forks... for SOUP! Had to ask twice for bowls and chopsticks! If you 're happy with terrible customer service, being judged like you 're going to dine and dash but good food, then sure I 'd recommend! Meal type: Dinner Price per person: £20–30 Food: 4 Service: 1 Atmosphere: 3"

Loqoon

Loqoon

1 Castle Rd, Inverness, IV23AA, DE1 1DG, United Kingdom

Cafés • Seafood • Asiatic • Fast Food


"First time here and last time! We arrived for lunch. There was a lunch time specials menu advertised outside the door and as our student daughter had offered to pay, we decided this was our best option. There was no one else in the restaurant at the time. We were shown to our seats and given menus. But having looked at the menus we realised there were not the lunchtime menus so we had to ask for these. We choose the Meze Trio and Crab Cakes both with homemade bread. When they arrived the Meze had obviously just been poured out of a jar and we had 2 slices each of shop bought baguette. And the crab cakes were burnt. The owner/manager asked if we were on holiday, we said no we live here. Then he started chatting. The mains arrived all of the same quality, out of a jar, cooked from frozen and with no taste. They charged us £2.25 for a canned coke! When we came to pay they said there credit card machine was broken . This should have been explained to us before we had even ordered that we could not pay by card. Our daughter had to walk a quarter of a mile to reach the nearest ATM! We told the waiter we were not happy with the food and he just shrugged his shoulders. The owner/manager came out and asked how was our meal so again we said we were not happy with it. He just smirked and shrugged his shoulders and walked off. Terrible food and couldn 't careless attitude from the owner/manager and staff. Will never come here again or advise anyone else too. Not very good for any poor unsuspecting tourist who might be tempted to eat there and certainly does not give Inverness a good image."