"This was the worst afternoon tea experience I have ever had. There was a lack of friendly welcome, mediocre service, and no manager in sight. Despite pre-booking and requesting the afternoon tea menu, we were told to sit anywhere upon arrival. The wrong menus were initially given to us, but this was quickly corrected. While the tea arrived promptly, the food took a long time to come out. The mini baguettes were disappointing - they consisted of a thin slice of ham and a rocket leaf, and the brie ones were the same. After taking a bite, it was clear that they were dry, chewy, and not enjoyable at all. When we requested some mayo, chutney, or mustard to make them more edible, the only action taken was drizzling olive oil over them, which was not what we had asked for. Frustrated, we asked for our food to be taken back and decided to order from the main menu instead. Despite being told that the manager would come to see us, we waited for 50 minutes without any food or manager in sight, while other tables who arrived after us were already enjoying their meals. Disappointed with the service, we eventually left without eating. It was a truly terrible experience and we will not be returning. Thank you for ruining what should have been a pleasant afternoon with a friend. It was a waste of time and money. Shame on you, Cafe Rouge!"
