"Absolutely disgusted in the service at Preston drive thru tonight! After coming to get my daughter and her friends a birthday tea treat and sitting in the queue for almost half an hour waiting, when I come to the window to pay I’m told the card reader isn’t taking contactless payments properly and hasn’t been for a while as it got wet! I was hoping to use ApplePay as I didn’t have my purse on me but this wasn’t possible, I was asked to use my bank card instead which I clearly said I didn’t have despite being asked several times. I offered to ring up and make payment over the phone when I got home or return the following day with cash and was just told no! The fact that contactless was displayed and encouraged on every single sign in the drive thru and then wasn’t available is disgusting, instead of wasting half an hour sat waiting in the queue this should have been made clear on arrival! All the staff could say to me was that there’s a problem with my bank (even thought prior I’d been told the reader wasn’t working properly! Anyway McDonalds to the rescue and my ApplePay worked absolutely fine and it was also £20 cheaper!!! Not happy to say the least "
