"Me and my flatmates ordered a takeaway from here at 6:10pm, given an ETA of 7:25pm, which we thought was a long time anyway. The order had still not arrived by 8:15pm so we contacted the restaurant and had a cold response telling us that there were no delivery drivers so we needed to wait. The restaurant did not contact us prior to us phoning them and were extremely rude, also telling us the food had been waiting for the driver for half an hour!! We then persisted to ask if the food would be cold when it arrived having it sat out waiting for that amount of time. The just eat order status said it had been delivered at 7:50pm, which was a blatant lie, so just eat could not help us either. After almost 3 hours the food had still not arrived, it wasn’t a large or complicated order either. Once the food actually arrived after almost 3 hours.... It was all cling filmed up, in a clear attempt to keep it warm. Which failed. The food was cold, over cooked and one of my flat mates almost broke a tooth trying to bite into a piece of their chilli beef that had been cooked to death. The chips were half full and the prawn toast indestructible. Overall, the food was appalling, very very disappointed. DO NOT ORDER FROM HERE!!! Rude staff, cold food and extremely poor service."
Beef With Mushrooms
