Bernaise
The Red Lion

The Red Lion

Main St, East Haddon NN6 8BU, NN6 8BS, Northampton, United Kingdom

Steak • British • Vegetarian • Traditional Cuisine


"Would advise that times of last food orders are made clearer as we had an unavoidable situation that meant we were 10 minutes late for our 7pm booking. When I telephoned 30 minutes prior to our booking to advise that we were going to be late I was told that the last food orders were at 7pm! We could pre order our food but I had already explained that 1 of our party was held up in traffic on the M1 so we couldn’t do that. Then I was told that the chefs had been working all day. To be frank that is not my problem as a customer why should I be made aware of that. I was annoyed it soured our evening which was a celebration of our children’s birthdays. The booking system should be explicit as to when last food orders are or not allow you to book a table at that exact time, but earlier. Then my husband’s rump steak was inedible. He sent it back was given a sirloin as a replacement which was fine. However when the waitress came back to ask if my husband would like another steak she said that the chef “agreed” that the steak was of a poor standard. What a strange thing to say! Surely you would say that the chef apologises would like to know if he/she could prepare something else for him. A disappointing evening. My husband I visited the pub in early August 2020 for our wedding anniversary the overall standard was much better at that time."