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Dotori

Dotori

3 Stroud Green Road Finsbury ParkN4 2DQ, London, United Kingdom

Sushi • Asian • Korean • Seafood


"This is my second attempt of leaving a review for Dotori in Finsbury Park my first review was deleted by the restaurant I am guessing?...surprise surprise! I was at Dotori in Finsbury Park on the 22nd of March 2022 for my friend 's birthday dinner. I will begin by stating; this was by far the worst customer service and dining experience I ever experienced in and out of London in my life, which is why I am making, again, an attempt at leaving a review as I do not think it is good enough to steal £150 from customers and then expect them not to respond. I will first and foremost state: only visit this place if you are into incredibly rude, mannerless staff, who will do their utmost to treat you horrendously and make you feel used. I am never going back to this place. I will be honest, the food was good; not Marco Pierre White or Nuno Mendes good, but 'sweet, sufficient for a friendly, simple evening '. Considering what 's on offer; the food is way too expensive, which again, is alright, IF the service had been up to some standards, not a standard, any standard at this point. We got to Dotori and were directed to a table downstairs. As soon as we were given menus, we were asked every other minute if we were ready to order mind you; with a member of staff looking over my shoulder to my left, throughout the evening. Once we ordered, we again got asked every other minute ! if we were done, in the middle of a conversation, 'are you done yet? '. At some point another staff member who had been getting ready to leave, put his coat on and said 'did you want your bill? here is your bill '. We went 'but you are still open no ? and we are still drinking '. He then went 'we need to clean downstairs, you need to go upstairs '. We went upstairs, were told they were still open for another half an hour and ordered another beer. About ten minutes later, another staff member told us we had to leave and got rid of our nearly full drinks and directed us to the door. Where to begin. I can 't even express the whole scenario the way I had the first time around. My whole point being; I get you are tired, i get you had a long day and want to leave but there are ways of treating customers, just people in general with a little more respect, decency and tact. I was honestly so shocked about how pushy, aggressive and short they were that neither I nor my friends knew what to say. Also bear in mind; we weren 't there for a £10 meal, milking it and just keeping the place open. Just some food for thought: why did you move us downstairs in the first place if you knew you were going to be overwhelmed or needed or wanted to even shut the restaurant before the stated hour? You could have just let use queue upstairs and then told us 'tonight we 'd like to close in the next hour, take a seat and make your order only stay if this is okay with you '. Instead you took us downstairs, rushed us through our order, our meal, stood by our side whilst we were eating, pushed us around, took our money, didn 't even let us finish or take our drinks and basically told us to get out. People; I never write reviews. Even if I am pissed off, I just let it go. But these guys, really took the mickey on a whole other level and the aggressive atmosphere was just one of a kind. The staff is obviously underpaid or untrained; there is no other reason why they would be this visibly angry, frustrated and really uncaring. Do yourselves and this place a favour by avoiding it. I am surprised a restaurant like this is still in service and about all the 'positive ' reviews. I am guessing the restaurant reports or takes down negative ones as they go. Don 't go, unless you want to have your most horrendous dining experience with a hefty bill at the end."

Kalbi Korean

Kalbi Korean

36 Rosebery Ave, London, EC1R5HP, EC1R 5HP, United Kingdom

Bbq • Meat • Sushi • Korean


"Such a disappointing evening at Kalbi Korean BBQ restaurant dining on inferior food with slow and inattentive service. Our group of eight gathered at Kalbi expecting to enjoy a Korean BBQ buffet meal as advertised on the website. To our surprise the BBQ buffet menus at the restaurant were completely different to those on the restaurant website. The prices are higher and the choices are much more restricted. Fortunately for the restaurant manager they decided to offer our table the menu as advertised on their website without much objection but this wasted over 20 minutes of our time! NOTE that the wrong misleading menu is still on the restaurant 's website even a week after our meal? Is this their marketing ploy to lure unsuspecting diners? 1) Menu Of the 3 available buffet menus we planned to choose menu A £26.90 (mon wed), this is the most expensive menu supposedly offering the most meat appetiser selections (see photo for details). For menu A we expected to be able to choose 8 types of BBQ meat and 5 out of 13 appetisers. The actual menu A at the restaurant only allowed 4 BBQ meats, that is half the advertised quantity! Only 3 dishes out of a considerably fewer number of appetisers are allowed on the actual menu A. The side dishes are optional extras, the price of these were higher in the restaurant than on the website. 2) Food Appetisers yang yum prawn, royal tobokki, yang yum chicken, pork rib, seafood pancake. Most notable was the seafood pancake for the distinct lack of seafood. The texture was thick rubbery tasting of what I would imagine reheated cheap frozen microwaved pancake consisting of flour and spring onion without seasoning to taste like! I normally try hard not to waste food but the pancake tasted so awful I could not eat more than 2 small bites. Meat the rib eye and sirloin steaks were frozen tough and lacked flavour. 3) Service Service was slow to the point that the grills were burning empty of any meat for long periods of time. Note that there is only 90 minutes of ordering for the BBQ buffet. Unlike other Korean restaurants, the servers did not operate the barbecues for us, we had to BBQ the meat ourselves. When I observed that the fried chicken starter was sprinkled with nuts, I asked a waiter whether any of the other dishes contained nuts. He left presumably to consult the chef but never returned to answer my question!!! 4) Extortionate Credit Card Surcharge There is an unadvertised 10% surcharge for card payments, such a rip of for customers and HMRC! Forcing diners to waste time to leave the restaurant to get cash from the ATM to avoid the surcharge, this caused some people to miss their train home. 5) Overcharging Finally once everyone had sufficient cash to pay, upon checking the bill it turned out that they charged us for 10 pints of beer instead of 6. At a hefty £5.90 per pint that 's an overcharge of almost £24!! The staff did not acknowledge their mistake until the manager said 'if the customer say that they only had 6 beers then they are right. ' They eventually admitted to charging another tables drinks order onto our bill. Again this wasted time to resolve. At this point I could not even be bothered to mention that they charged the wrong higher prices for the side dishes. Needless to say I shall not be returning to Kalbi, the quality of the meat and food is just too unpleasant to eat. The drinks prices are very high. The BBQ buffet menus both those on the website and at the restaurant are very restrictive in terms of quantity and choice."