"On a quiet Thursday evening, my boyfriend and I decided to share a couple of beers and a meal to say goodbye for a while. This seemed completely reasonable, especially in an airport setting. Both in our early thirties, we were behaving perfectly normally—it's never easy to say goodbye.
However, after our second pint (the last one, as I needed to catch my flight), a tall woman with brown hair, wearing a yellow name badge, approached our table and put us in a humiliating situation. She loudly scolded us, saying, "Come on guys, this is a restaurant, not a hotel room." It was shocking enough that we were left speechless.
In a proper restaurant, when food is being served, you'd expect to receive cutlery, even if it accidentally falls to the floor. But instead, we were made to feel embarrassed at a vulnerable moment—something I wouldn't wish on anyone.
I strongly urge the management to have a serious conversation with this staff member about what customer service truly means, especially in an airport environment. Thank you."
Bissara
