Bollinger Special Cuvée Brut
Koba

Koba

11 Rathbone Street Soho London, W1T 1NA, W1T 1NR, United Kingdom

Bbq • Asian • Korean • Barbecue


"It 's reassuring to read other reviews and see that many other people found the service awful. I never write restaurant reviews, but it 's such a waste of money when you are spending so much money for a nice occasion but you have **** service and you are felt like you are just holding up the staff from going home. My friend and I arrived for our 2pm booking and the indifferent man who greeted us informed me that we had 30 minutes to order before the kitchen closed. It was then that I realised that our booking was their last lunchtime booking. We were not warned about it when we made a reservation. From then on, everything was extremely rushed. All the staff were rude and unpleasant (apart from one waitress who gave us the BBQ sauces and the barman). We took our order and we had a few questions about the menu, e.g. whether 2 side dishes of rice would be too much with all the food, but the man just wrote down the dishes without answering our questions and said we had to order all our food because the kitchen was closing and just said 'it 's up to you ' whilst not even looking at us, just looking around at the rest of the restaurant. The food came and it was average (not as good as Olle restaurant). No one came to us and asked if everything was ok during the meal. The waitress came with the bill and didn 't ask how everything was, she just put the bill on the table and simply said 'We are closing '. I asked her if the last lunchtime booking gets to have dessert and she said 'No because we are closed and the staff need to finish ' and walked off. It 's bad when you are paying just as much as everyone else for your meal (close to £100 for 2 people, by the way) but you don 't have the same service. If you are going to have a last booking don 't close the kitchen 30 minutes after I don 't know any restaurants that do that. Or at least warn people before that they won 't be able to have any dessert. They didn 't even say the booking was 1 hour 30 minutes in the confirmation email. There are plenty of other nice restaurants in London where they don 't rush you and actually treat you as a valued customer I would never return here."

Brooks Country House

Brooks Country House

Pengethley Park Ross-on-Wye, Herefordshire HR9 6LL, HR9 6NF, Ross on Wye, United Kingdom

Hotels • Casual • Cheese • British


"On entrance, the hotel looked lovely. Stunning views all around and a nice looking hotel, unfortunately this set us up for a big fall. The house is old and in desperate need of updating, it seems to attract an older generation of people and the ambience in the restaurant was somewhat flat. We had an experience voucher for a 2 course set meal. The waitress told us it was a main and dessert, but my husband wanted a starter so was happy to pay. He ordered the scotch egg, which came out nicely presented, but £9 for half a scotch egg...!! If this was true fine dining, which I assume this hotel is trying to do, then perhaps we might accept that but it was nothing special in the slightest. We both ordered pork, I specifically asked if it was cooked a little pink, which I dont like, i was told no. However, when it arrived, it was definitely too undercooked for my liking. Being on a voucher, I didn't feel I could complain too much so my husband ate it. The pork was served with soggy sweet potato fries, which had ridiculously been left in gravy and the meat was wrapped in soggy, fatty bacon which they claimed to be pancetta. Vegetables were some overcooked cherry tomatoes and very strange pickled cauliflower, with no option to order any side veg. I eat out a fair amount and have always had the choice if ordering sides. Dessert was a double chocolate terrine, sounded nice on paper but reality was a sugary slab of something with only a hint of chocolate. The waitresses were not particularly helpful or professional and at the end of the meal, they charged us for 2 desserts, even though I had stuck to the 2 courses with the voucher. Apparently, it should have been starter and main included, not the mains and dessert we were told originally! Overall quite a disaster, I could have cooked something far better at home with little effort. Very disappointing."