Boneless Banquet
Kfc

Kfc

178 Argyle St, G2 8BT, Glasgow, United Kingdom

Food • Cafés • American • Fast Food


"You don't expect to write a review for a fast food outlet and I've never written such a negative review before, but for this place, I'll make an exception. This was without doubt the worst place I have eaten at, the place was manky, staff were disinterested and nobody, and I mean no one, was cleaning up. We were there for a good 25 mins and didn't see any staff even attempt to clean tables (which were disgusting) we were lucky to find a table that was not as dirty. We only stayed as we were exhausted and hungry after a long day and thought they're busy. We gave the benefit of the doubt as it's a busy area and we fully expected a team of employees to start clearing up......it didn't happen. There were folk checking the bins but not even putting the piled high trays with leftovers into the bin, which stopped us in our tracks. I was about to phone environmental health as I was so disgusted with the place, it really was awful. To add insult to injury they failed to fulfill our order and we asked for the missing drink while collecting our order, and we didn't realise until after sitting down that another part of the order was missing, we didn't go back up as we had no receipt as one was not given at the time of purchase, we felt that we couldn't go back, yeah, we should have taken a pic of the order but as they said a receipt would be given, it never appeared, this just added to the dire experience. Our order was just shy of £40 and was not a complicated order as there was only four of us Upstairs was closed which I think may be getting refurbished, but this isn't an excuse, this is even more of a reason to keep the downstairs even cleaner. I will never frequent another KFC for as long as I live after this experience....**** awful, never again. Management seriously need to sort this out and I don't mean the outlets management either, I mean someone needs to visit this place and sort this out before it destroys your already diminished reputation completely. I'm happy to be contacted by a KFC representative to discuss further, if they so wish."