Kfc Swansea Morfa Shopping Park

Morfa Shopping Park, Brunel Way, SA1 7, Swansea, United Kingdom

🛍 Park, Chicken, American, Delivery

3.1 💬 3770 Reviews

Phone: +441792480716,+443457532532

Address: Morfa Shopping Park, Brunel Way, SA1 7, Swansea, United Kingdom

City: Swansea

Dishes: 35

Reviews: 3770

Website: https://www.kfc.co.uk/kfc-near-me/swansea-morfa-shopping-park

"Went to this KFC in January, queued up for a while, gave our order and the woman didn 't put it into the system and just said 'you can pay afterwards ', so after waiting 20 minutes in the pickup area we went back to the counter as people after us were being served their food first. We had to queue back up and order all over again and THEN she put it into the system. We also had to wait 30 minutes more for our order. We received no apology. Terrible customer service and service in general. We thought we 'd give KFC the benefit of the doubt and went again yesterday and it was just as bad. We ordered a 10 piece bucket and the chicken looked horrid; the skin was hanging off all the pieces and a lot of the pieces were all attached by the same skin. Looked bad and the pieces were full of bones and gristle, which meant hardly any meat. We also watched the chips get put into the paper bags at least 10 minutes before the bucket was cooked, so they were and did get cold. KFC has gone way down hill from when I went as a child."

Jan Jan

The children and me love a kfc..Really lovely service yesterday wasn't waiting long..

Address

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Reviews

Rhian
Rhian

Very poor service tonight! Staff can't cope because its so busy. Poor customer service.


Christopher
Christopher

Wasn't bad but when I asked for Pepsi Max the guy said they don't do it. Why does it say Pepsi Max on the paper cups. DOH!


Jobins
Jobins

Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Zinger Burger, Fried Chicken, Wrap Meal


Louise
Louise

Disappointed as yet again got home to an incomplete order. How hard is it to check? Last time I even asked them to double check and it was still wrong. Will have to go else where:


Michele
Michele

The food at this restaurant is delicious and the delivery is fast. We ordered takeout for dinner and the price per person was between £1-10. The food, service, and atmosphere all received a perfect score of 5. I highly recommend trying the Fried Chicken.


Christian
Christian

Love KFC always have boneless banquet lush Parking: Big free car park Wheelchair accessibility: Yes Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Fried Chicken Parking space: Plenty of parking Parking options: Free parking lot


Mike
Mike

Great dining experience at this restaurant! The meal type was lunch and the price per person ranged from £10 to £20. The food and service were both rated 5 out of 5, while the atmosphere received a 4. Highly recommend trying the Fried Chicken and Zinger dishes. There is plenty of parking available and it is free to park in the lot.


Sharon
Sharon

Yesterday my husband and I had a lovely meal (bonus banquet). Unfortunately the young son of the family sat next to us was sick. I really wanted to point out that the young member of staff who dealt with the situation did so with sensitivity and compassion. The young of today always seem to get bad press so it's really nice to see and say something positive. I actually told the member of staff how well he had done because things like this all too easily get overlooked. Well done.


Richard
Richard

Went to this KFC in January, queued up for a while, gave our order and the woman didn 't put it into the system and just said 'you can pay afterwards ', so after waiting 20 minutes in the pickup area we went back to the counter as people after us were being served their food first. We had to queue back up and order all over again and THEN she put it into the system. We also had to wait 30 minutes more for our order. We received no apology. Terrible customer service and service in general. We thought we 'd give KFC the benefit of the doubt and went again yesterday and it was just as bad. We ordered a 10 piece bucket and the chicken looked horrid; the skin was hanging off all the pieces and a...

Categories

  • Park Enjoy a delightful dining experience surrounded by nature's beauty. Our Park menu offers a selection of fresh and seasonal dishes, perfect for a relaxing picnic or an elegant outdoor meal.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Delivery Enjoy your favorite dishes from the comfort of home. Choose from our extensive menu and get it delivered fresh and fast. Perfect for staying in or treating yourself. Quick, easy, and just a click away!

Amenities

  • Takeout
  • Delivery
  • Outdoor Seating
  • Wheelchair Accessible

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"I have been wanting to visit here for ages but the stars have never aligned until Saturday. We were extremely lucky to get a walk in for the two of us. We were greeted by the owner and shown to a table. As we didn't have any drinks with us Peter suggested Tesco a few doors down and I was able to grab a bottle to enjoy with the meal. The service was wonderful and friendly and it felt like we had been going there for years, with just the right amount of care and advice. The food was exceptional from start to finish. We had the chicken satay and spring rolls to start and they were beautiful. The satay was amazing and was much darker in colour than any I have had before, but much better in flavour than any I have had before, I would definitely have these again. For main I had a chicken rendang and my wife ordered gule monkfish. The rendang was again perfect for my tastes. Spicy but flavourful with a generous portion that would satisfy the majority of eaters. I would have had seconds, even though I was stuffed because it was so good. I can't comment too much on the monkfish as I have a dislike of seafood, but my wife raved about it and said she's having the same again next time without question. So I think that sums it up. We finished with deserts of a rice pudding dish I think was called bubar, which was black rice and coconut, and the second dish we ordered was a Banana coconut pancake to which I forget the name. Again I couldn't find fault if I tried another 10 out of 10. At the end of the meal we met owner and chef Ami, who came to chat. It was lovely speaking to the owners and their passion for the food and customer service was clear. We cannot wait until our next visit"