Boondi Raita
Memories Of India- Osterley

Memories Of India- Osterley

160-162 Thornbury Road, HOUNSLOW, United Kingdom

Meat • Wine • Curry • Indian


"My family had booked the conservatory area for my hen party. On the day, the owner phoned to check with us in the morning if the booking was fine it was. Then about before we are due to arrive, and my family have...arrived to decorate the room he tells us that we can no longer have it because it has already been booked. Even though we booked it weeks earlier and spoken about it on multiple occasions to check the details. To add insult to injury, the manager also tells us that we changed the date earlier in the week when no one did. Plus management called in the morning to confirm the booking. Then they refused to move the other people out saying it was a wedding occasion but when we arrived, it was clearly a birthday. Furthermore we were then placed in the main area, but my family had spent loads of effort and money on decorations which we simply could not put up. Had we known how shoddy this would be, we could have done it anywhere else. I had about guests some of whom had travelled hours and from many different areas in the country to be there, only to receive this awful experience. The management told us that no one else would be allowed in the main area to accommodate us, again you have guessed it. Yet another lie. About later the tables were full of people and they had clearly not done as promised. The service was also slow, and terrible. The owners of this establishment are awful people. If you have double booked, admit to it and offer a larger discount. Instead they just ruined what was supposed to be an amazing night full of memories through anger and inconvenience. We couldn’t do any of the games or the preparation we had planned. Worst experience with memories of India ever. Do not recommend this place ever."

Amaya

Amaya

Halkin Arcade, SW1X 8LB, City of London,Westminster, United Kingdom

Grill • Asian • Indian • Full Available


"While we enjoy Veeraswamy and Masala Zone, and a very frequent visitor to MW Eat Group restaurants specially Veeraswamy. I am in the food business and a food critique, I have to say Amaya has been a total disappointment. Hospitality: One of the most dreadful experiences I have ever had in any of the restaurants in any part of the world, it is really hard to believe that this restaurant is managed by the same group company that has managers such as Sarfaraz and Anjan (both from Veerasawamy) and chefs such as Sadeep and uday (again both from Masala zone and Veerasawamy), the reason I say this is because, based on my experience at Amaya.... Starting from the Chef: I came across a chef who does not care if the guests at his restaurant are fed or hungry, who does not care to cater to the basic needs of guests. I do not know this chef personally, but, in my honest opinion, a person with this sort of attitude should have a conscience and not stand behind a kitchen EVER in his life. Such a disgrace. Manager: a French Manager, who 's attitude and ego is on the top of her head, that she does not like Indian eating in a Indian restaurant, who was more bothered to butter the naans and plates of people of certain origin over Indians. I was taken back in thoughts to historic days prior to 1947 with Indians not being welcome in an Indian restaurant. She even had the audacity to not come to the table to have a chat even after being requested that I wanted to meet a manager. while I had a chat with her prior to leaving, she was one of the coldest persons I have come across, with an attitude and unwelcoming, cold, approach making our family unwelcome. I never know an Indian person can be discriminated in an Indian Restaurant, it makes be baffle even while I am writing this review. Food: For the very first time, we leave a restaurant with a £300 bill while being hungry, dissatisfied, disappointed and humiliated. We were a party of 6 all of us vegetarians and not a single dish in the menu catered to vegetarians, we ordered Naan and wanted to have a veg curry, and made a very basic request to feed us veg curry to go with the naan. The Chef sends us a message (not in person, but through a runner in the restaurant) that the cannot serve anything. The request was simple, give the same curry that he/she severs but without meat. This is as simple as NOT adding meat, but he/she does not which to accommodate. Instead says take it or leave it . The food in general was substandard, the dal was cold and felt like mold, This was the only curry that was on the menu for the vegetarians to accompany the Naan bread. we let this pass and ordered some goat cheese, which was rubbery, Spinach Tikki was alright who extreamly greasy/cheesy, the garlic naan was dipped in butter/oil, there was not FINE about dining here. We as a group never are fussy, generally like to have a good time and enjoy good food and make the most of any experience, However the entire experience at amaya has been the worst... The attitude of both the manager and the chef have made the experience, however they had their own priorities and their own set of customers they wanted to please."