Braised Lamb Shank

Tender lamb shank slow-cooked in savory herbs and spices until falling off the bone, served with rich, aromatic jus.

The Gallery Restaurant At The Swan At Lavenham

The Gallery Restaurant At The Swan At Lavenham

United Kingdom, CO10 9PX, Lavenham

Bars • English • European • Brasseries


"We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasn’t particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left. I wish I hadn’t bothered. It came with a huge pile on cold seaweed , :3 barely cooked halves of potatoes, no leeks and the few buttered shrimps were not buttered. This fish was grey and overcooked and after 2 mouthfuls, I sent it back. My husband’s ‘ torched’ mackerel was cold, overcooked and tasteless and the accompanying vegetables had no dressing at all. He ordered the pork which was a 4 cm round and had to saw through it as it was so tough. Also there were only a few drops of ‘jus’. The restaurant manager was very apologetic and said she would report it back. I went to bed hungry and unhappy. , which was a shame on our anniversary. The breakfast was ok but the sausages were well overcooked and tough and we specified soft fried eggs but they were solid. The adorable Kas apologised and promised soft ones next time. We played safe last night and ordered Theo chicken pies in advance but when they came , one was beef and the poor Manager couldn’t believe it but we ate them as they take 30 minutes to cook. They were very tasty but the gravy was a beef one.!! Surely it’s easy to prepare some chicken gravy. The desserts were nice. We spoke to several other guests who all said they were disappointed in the food. I did speak to James, who’ll is the Manager who told me he had read the report from the dining room. On leaving I was told there was a £5 supplement and £31 for the wine. I would definitely not eat there again. The nicest thing about the restaurant was Kas’s lovely smile and excellent service."

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry Northwood AvenueCo. D09 P832, Dublin, United Kingdom

Beer • Wine • Irish • Brasseries


"Mixed experience. Had a booking, restaurant still on a Monday afternoon, took 5 minutes for someone to come to us at the desk, and when she did she barely said hello, just looked at us with a scowl. After that sat at table for 15 minutes waiting for someone to eat over. Eventually got order in, waitress didn't even ask if we wanted anything to drink. We were there 30 minutes before we actually got a drink. Not really acceptable in a quiet restaurant, that was closing in less than an hour closes early on a Monday. Food was good when it came, and different waitress by now, who was so much better. So a mixed bag. I know staff difficulties at present, but 10 minutes training in fundamentals would help. As would have someone in charge on the floor to ensure paying customers are being looked after. Poor management from what I saw. Pity, as some of the staff were great, others very poor. (Translated by Google) Mixed experience. He had a reservation, the restaurant was quiet Monday afternoon, it took 5 minutes for someone to come and see us at the counter and, when he did, he barely greeted us, he only looked at us with the frown. After that, I sat at the table for 15 minutes waiting for someone to come. I finally got the order, the waitress didn't even ask if we wanted something to drink. We were there 30 minutes before we had a drink. It is really not acceptable in a quiet restaurant, which closed in less than an hour; it closes early on Mondays. The food was good when it came, and now the waitress was different, which was much better. Then a mix of things. I know the difficulties of the staff at present, but a 10-minute basic training would help. Just like having someone in charge on the floor to ensure that the paying customers are treated. Bad management for what I saw. Too bad, since some staff members were great, others very poor."

Amani - Epsom

Amani - Epsom

215 Fir Tree Road Epsom, Surrey KT17 3LB, United Kingdom

Meat • Pizza • Indian • Barbecue


"I booked in for a Bollywood night. There was 4 of us, 2 people are meat eaters and 2 people are vegans. When I booked online as suggested by a member of staff when I called, as if they couldn 't do it over the phone (all the bookings where hand written on a piece of paper when we got there, oh and the only thing that was noted is that i paid £20 deposit but not the fact that our table required vegan based menu) in the notes section online I specifically said we will require a vegan menu. When we were seated at the table the waiter didn 't give us a drinks menu or a set food menu for us to look at. When they served food I questioned about which one was a vegan option, the staff looked very confused they didn 't know what I was talking about. Asked to speak to a manager, the waiter didn 't even bother getting the manager so I had get up to find someone only to discover that the manager was not available as he was in the kitchen busy, im sure that he was completely unaware that there is a table that required a vegan option menu. A lovely female member of staff came out from the kitchen assuring me that there is vegan based menu, trust me there wasn 't. The starter was ok, but to have 2 potato dishes, cauliflower and lentils as a main with £40 ahead and no desert, for a restaurant its pretty appalling. The menu for meat eaters was ok, really not worth £40 ahead. Now we get to the service... poor doesn 't even describe it. Chef came across as having an attitude every time he attended the table. It did not feel very welcoming or accommodating towards our needs, and it came across as a bother. After the mains We were not even asked about deserts, I had to get up and ask if there is any deserts to come, 2 of us had a desert, which was ok, too frozen couldn 't even use a spoon but for vegan option all we got As a desert is coffee black, couldn 't even have milk as had no other milks available.£80 for a standard of vegan options we had was absolutely outrageous. Most waiters didn 't really understand if you asked them a simple question, all we got is I go and get someone but that someone never came. I never write reviews because opinions do vary, but after this meal I was extremely disappointed with the restaurant atmosphere, attitude and just simply not valuing their customer. There was only one lady that worked there behind the bar that actually was helpful and pleasant."

The Red Lion East Haddon

The Red Lion East Haddon

Main Street East Haddonshire NN6 8BU, Northampton, United Kingdom

Steak • Vegan • British • Vegetarian


"I begrudge having to write this review, however I am appalled by the service (or lack of) from the red lion. I’ve tried to contact them several times and have been ignored, which is especially frustrating since the manger replied to a review a few days ago. We made a booking of 20+ for my partner’s birthday in June. Although the food was lovely, the service was not. Firstly, we were left waiting a while for the food even though it was preordered. Secondly, each person had to go to the bar to order drinks as staff did not take orders from the table even though it was on one tab. They were clearly understaffed on the night, considering the size of our party. Thirdly, there was an issue with the preorder of desserts and some people did not receive a dessert and were not informed until the rest of the group had theirs. The lady dealing with this was also quite rude and did not offer a resolution. Finally, there was a dispute about the bill and I’ve emailed the manager several times as some items cannot be attributed to anyone in the party but have not received a response. Emails were sent on 28/06, 03/07 and 15/07. It really is a shame as we’ve been here before and enjoyed the food, but it is safe to say that none of the party will be returning and the customer service received is unsatisfactory. Again, I would have been happy to resolve this but feel forced to write a review due to the lack of response."