Braised Lamb Shank

Tender lamb shank slow-cooked in savory herbs and spices until falling off the bone, served with rich, aromatic jus.

The Gallery Restaurant At The Swan At Lavenham

The Gallery Restaurant At The Swan At Lavenham

United Kingdom, CO10 9PX, Lavenham

Bars • English • European • Brasseries


"We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasn’t particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left. I wish I hadn’t bothered. It came with a huge pile on cold seaweed , :3 barely cooked halves of potatoes, no leeks and the few buttered shrimps were not buttered. This fish was grey and overcooked and after 2 mouthfuls, I sent it back. My husband’s ‘ torched’ mackerel was cold, overcooked and tasteless and the accompanying vegetables had no dressing at all. He ordered the pork which was a 4 cm round and had to saw through it as it was so tough. Also there were only a few drops of ‘jus’. The restaurant manager was very apologetic and said she would report it back. I went to bed hungry and unhappy. , which was a shame on our anniversary. The breakfast was ok but the sausages were well overcooked and tough and we specified soft fried eggs but they were solid. The adorable Kas apologised and promised soft ones next time. We played safe last night and ordered Theo chicken pies in advance but when they came , one was beef and the poor Manager couldn’t believe it but we ate them as they take 30 minutes to cook. They were very tasty but the gravy was a beef one.!! Surely it’s easy to prepare some chicken gravy. The desserts were nice. We spoke to several other guests who all said they were disappointed in the food. I did speak to James, who’ll is the Manager who told me he had read the report from the dining room. On leaving I was told there was a £5 supplement and £31 for the wine. I would definitely not eat there again. The nicest thing about the restaurant was Kas’s lovely smile and excellent service."

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry Northwood AvenueCo. D09 P832, Dublin, United Kingdom

Beer • Wine • Irish • Brasseries


"Mixed experience. Had a booking, restaurant still on a Monday afternoon, took 5 minutes for someone to come to us at the desk, and when she did she barely said hello, just looked at us with a scowl. After that sat at table for 15 minutes waiting for someone to eat over. Eventually got order in, waitress didn't even ask if we wanted anything to drink. We were there 30 minutes before we actually got a drink. Not really acceptable in a quiet restaurant, that was closing in less than an hour closes early on a Monday. Food was good when it came, and different waitress by now, who was so much better. So a mixed bag. I know staff difficulties at present, but 10 minutes training in fundamentals would help. As would have someone in charge on the floor to ensure paying customers are being looked after. Poor management from what I saw. Pity, as some of the staff were great, others very poor. (Translated by Google) Mixed experience. He had a reservation, the restaurant was quiet Monday afternoon, it took 5 minutes for someone to come and see us at the counter and, when he did, he barely greeted us, he only looked at us with the frown. After that, I sat at the table for 15 minutes waiting for someone to come. I finally got the order, the waitress didn't even ask if we wanted something to drink. We were there 30 minutes before we had a drink. It is really not acceptable in a quiet restaurant, which closed in less than an hour; it closes early on Mondays. The food was good when it came, and now the waitress was different, which was much better. Then a mix of things. I know the difficulties of the staff at present, but a 10-minute basic training would help. Just like having someone in charge on the floor to ensure that the paying customers are treated. Bad management for what I saw. Too bad, since some staff members were great, others very poor."

The Coachman's

The Coachman's

The Falcon Hotel Breakwater RoadCornwall EX23 8SD, EX23 8LQ, Bude, United Kingdom

Cafés • Pizza • Asiatic • Seafood


"SO disappointing! When we arrived and said we had a table booked, the table was just pointed out to us. We sat down, but no one brought menus or took a drinks order. After at least 20 minutes one of our party queued at the bar, and when it was his turn to be served was told to sit down and someone would come over. Another 15 minutes went past, then my husband stopped a waitress and asked if we could order drinks. He was told very brusquely that someone would come soon. At this point we would have had our drinks if he'd been allowed to order at the bar, but no, another 15 minute wait. Another waitress spotted that we didn't have menus, so finally brought us some. We had booked a table for 6pm as we had young children with us, but it took so long to order food and drinks, we were there much later than planned. I chose sea bream and saute potatoes, but received sea bream and boiled new potatoes, and when I questioned it, someone eventually came back and said they were saute potatoes (like none I've ever seen or would want I left them). I know it was the time of year, but the place was taken over by huge Christmas parties, which was never mentioned when we booked. Our table was in the bar, so we were surrounded by people standing and drinking, and the noise level was unbearable. When I booked, I said it was for a special birthday, and my son even brought a table decoration with us, so it was obvious what we were celebrating, but no one said a thing about it or tried to make our experience special. We felt like an inconvenience, as obviously they only cared about the Christmas parties. Sadly, this is not my first visit to the Falcon Hotel, but it will be my last, especially as having eaten at another restaurant in Bude the night before where the food was superb and we were treated very well. I know where I will eat in the future."

Amani - Epsom

Amani - Epsom

215 Fir Tree Road Epsom, Surrey KT17 3LB, United Kingdom

Meat • Pizza • Indian • Barbecue


"I booked in for a Bollywood night. There was 4 of us, 2 people are meat eaters and 2 people are vegans. When I booked online as suggested by a member of staff when I called, as if they couldn 't do it over the phone (all the bookings where hand written on a piece of paper when we got there, oh and the only thing that was noted is that i paid £20 deposit but not the fact that our table required vegan based menu) in the notes section online I specifically said we will require a vegan menu. When we were seated at the table the waiter didn 't give us a drinks menu or a set food menu for us to look at. When they served food I questioned about which one was a vegan option, the staff looked very confused they didn 't know what I was talking about. Asked to speak to a manager, the waiter didn 't even bother getting the manager so I had get up to find someone only to discover that the manager was not available as he was in the kitchen busy, im sure that he was completely unaware that there is a table that required a vegan option menu. A lovely female member of staff came out from the kitchen assuring me that there is vegan based menu, trust me there wasn 't. The starter was ok, but to have 2 potato dishes, cauliflower and lentils as a main with £40 ahead and no desert, for a restaurant its pretty appalling. The menu for meat eaters was ok, really not worth £40 ahead. Now we get to the service... poor doesn 't even describe it. Chef came across as having an attitude every time he attended the table. It did not feel very welcoming or accommodating towards our needs, and it came across as a bother. After the mains We were not even asked about deserts, I had to get up and ask if there is any deserts to come, 2 of us had a desert, which was ok, too frozen couldn 't even use a spoon but for vegan option all we got As a desert is coffee black, couldn 't even have milk as had no other milks available.£80 for a standard of vegan options we had was absolutely outrageous. Most waiters didn 't really understand if you asked them a simple question, all we got is I go and get someone but that someone never came. I never write reviews because opinions do vary, but after this meal I was extremely disappointed with the restaurant atmosphere, attitude and just simply not valuing their customer. There was only one lady that worked there behind the bar that actually was helpful and pleasant."

Plateau

Plateau

4th Flr, Canada Place Canary Wharf London, E14 5ER, United Kingdom

Bars • French • British • Burgers


"Worst things first: I think the service could have been a bit better as the waiters weren't so attentive. It was quite difficult to get their attention. Also I asked for lukewarm water as my wife was ill and we were still served chilled water. I asked for the bill to come with the card reader as we were in a rush and the bill still came alone and we had to ask for the card reader again. Other than this the ambience is really really nice. You get a nice view of Canary wharf and although the pillars block the view a bit, I guess those are required to hold the building up haha so it is what it is. Really nice view which every table can appreciate, beautiful interior design my wife referred to it as having a homely feel. I would definitely come back during the day as Im sure it would like marvellous with the sun coming through the full length windows how much better at sunset!! The food was exquisite too. I had eaten beforehand so didn't eat much: just squid rings and the bread selections. Its small but it goes a long way when restaurants heat up the butter so its soft and spreadable on nice warm and soft bread. The squid rings were good too, not too rubbery like many are these days. My wife had a bit more: the cod on mash with caviar (or just roe, not sure) and fries. The fries were so so nice, perfectly salted and fried. The cod and mash was DIVINEEE. Every bite that I stole from her was eye shut inducing. Perfectly cooked cod that tasted like it came from the sea that very morning, one of the creamiest mashed potatoes I've had in a while and then the caviar/roe to add a certain texture to the after taste. Superb. Excellent restaurant, would definitely recommend and not too bad a price as well considering the high class interior and prime location in Canary Wharf."