"I was served by a tall, dark-haired girl who I believe must be the manager; if she isn’t, she certainly should be because her service was exceptional. On the other hand, the guy at the bar, who resembled Ed Sheeran, was quite unfriendly and distant. We would have felt unwelcome if it weren't for the waitress, who worked hard to make us feel at home. She was constantly moving around to ensure all of us were taken care of, seemingly compensating for the lack of effort from the rest of the staff. I was really impressed by her ability to manage the place almost single-handedly. The food was great, but there seemed to be a lack of leadership on the floor. Also, I noticed a red-haired guy actively trying to undermine our waitress, which created an uncomfortable atmosphere. If it weren't for her, I wouldn't have given this place a 4-star rating."