Butternut Squash Risotto Butternut Squash Risotto
The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."

The Butlers Arms

The Butlers Arms

444 Lichfield Road, Sutton Coldfield B74 4BL, United Kingdom

Steak • Drinks • British • Seafood


"We reserved a table for four at 8:00 PM and arrived 10 minutes early. Upon arrival, we were informed that our table wasn’t quite ready and were asked to wait at the bar with a drink until it was prepared. After waiting for 15 minutes, we checked with the manager about our table, and he told us it would be ready in a few minutes. Another 10 minutes passed, and we approached him again, only to hear that he couldn't do anything to expedite the situation since the guests at our table hadn’t finished. He was quite rude and did not apologize for the delay. At 8:25 PM, after waiting long enough, we decided to leave, and suddenly our table was ready. Once seated, we were asked if we wanted more drinks, and then our order was taken. However, no offer was made for a complimentary round of drinks to make up for the inconvenience. Our appetizers arrived within 20 minutes, immediately followed by our main courses. Three of us ordered steaks, which were bland and the peppercorn sauce lacked any actual peppercorns. When the staff checked in with us about the meal, we mentioned the flavorless steaks and sauce, only to be met with a rude response saying that we should have brought it up earlier. The young lady who presented us with the bill was very polite and friendly, and the manager could learn a thing or two from her. Overall, we were dissatisfied with the service and food, and we will not be returning to this restaurant."

Kitch Belfast

Kitch Belfast

61-63 Dublin Road, Belfast, United Kingdom

Steak • Irish • British • European


"we went last night after kitch, for the first time we booked in nov pure because it was the first place we tried to take Dec booking reservations that we spoke with a beautiful girl, sophia that told us to send the menu into our options and they would have it ready for us at the arrival when we were pressed for the time. We only sent our decisions on the day we were terrible customers. we traveled from randalstown, the other two went shopping last minute before we were gone. So we have changed our time from 7pm to half 7pm at last 20pm. in the future we were quickly shown on our table. we remembered the option of our email order that they went to check with the kitchen whether this was still possible there was a light problem as sophia had originally said that our token vegetarian could have their choice from the Christmas menu the vegetarian menu, but james reacted to my email to say that she could not make the veggie menu easier. we ordered drinks the barman was a tight, recommended gins save the last of the rhabarb gin for us. I ordered the baked braut to begin, I had recently a very bad cheese stater, so this is a happy turn of events, beautiful! the truthahn ham pornstars hope that my Christmas dinner is so good. then I shared the monkey pudding with one of my friends. we were all very satisfied with our meal times. the personal was more fantastic, who I think the owner was dressed very dapper for christmas was an absolute gent the waitresses were also a beautiful piece bant. one of my friends has pointed out how good the staff was with children, so it is deff family friendly. best meal I had recently, quite reasonable, brilliant coworkers beautiful atmosphere. it could not be fault that it is definitely back. many thanks for a beautiful night"