Butternut Squash Risotto Butternut Squash Risotto
The Bell Inn

The Bell Inn

Bramshaw, SO43 7HE, New Forest, United Kingdom

Steak • Vegan • British • European


"In the approach to Christmas, at the time of goodwill to all men, I feel hesitant writing this review. We 've had meals at The Bell before, probably on three occasions, and they have been fine with good service. This time we met friends here and had driven a long way through driving rain and were hungry! The restaurant was full, and so was the waiting area. I think the other half of the room was being used for a meeting or conference maybe, so perhaps the restaurant floor area where we normally sit was reduced. We were greeted reasonably and shown to our table and sat down, We were presented with the Festive menu. We preferred to order from the main menu. After about 15 minutes, we had to ask for these from behind the bar. Our drinks came pretty quickly our waitress was courteous and friendly, and our food order was taken. After over an hour, and noting that other tables who arrived well after we did were served before us, we enquired as to whether we had been forgotten. We had to go and find someone to ask. After 20 minutes more, our food did arrive. The bream, liver and fish and chips were OK. But I don 't think the chef knows how to cook the basics, unless a work experience person or the like was given responsibility. Mashed potato was cold and getting solid. Saute potatoes were few and far between, overcooked, small and cold. The salad was a dozen olives thrown onto a couple of lettuce leaves. The waitress offered to have the mash replaced, but we didn 't have another hour to spare. The waitress was full of apologies, but said she had asked about the delay from the kitchen. The food isn 't cheap here, so quality ought to have been reasonabe, not partly sub standard or unenjoyable. We apologised to our friends for recommending this venue. Although the bill was adjusted, we 'll probably try somewhere else next time. Shame, because we love the area and the decor."

Carluccio's Bury St Edmunds

Carluccio's Bury St Edmunds

24-26 Auction Street, IP33 3FA, St Edmundsbury, United Kingdom

Pasta • Steak • Mexican • Fast Food


"Bury St Edmunds is bustling. Couldn't get a table anywhere. Got one at Carluccios. Now I saw why. I used to love this restaurant back in the day. But since the takeover it's got worse and worse. Tonight was a combination of the most lacklustre of services and average food. The menu has been reduced dramatically but even then, one of the starters wasn't available. My wife asked for her favourite the Penne Giardiniere but the spinach balls weren't available. She was offered chicken instead despite it being a vegetarian dish. The waitress/manager never asked if we had any allergies either! Throughout the meal, our empty cans and glasses stood and we're never cleared. We weren't even asked if we wanted more drinks! Considering they need to sell as much as possible, this was crazy. We would have ordered more but apart from asking once as to how our meal was, there was no interest in our table. The Cannoli dessert was squidgy instead of crispy and comped. Worst of all, the manager had accidentally charged us for an entire bottle of Prosecco for £35.00 instead of the single glass £7.50. This was taken off with a brief apology but she did not seem to really care about such a spectacular mistake. It could have easily been overlooked in a bill for 5 people. It was almost a mistake too difficult to make by accident. The decor has been neglected. Most of the light bulbs are dead or hanging out of the sockets. The restaurant was near empty when we left at 21:30pm. The staff were cleaning and tidying up most of the time. In fact, they did this with more intent than checking on the customers. It will be interesting to see what restaurant moves in next."