Cacik (Tzatziki)
Mosaic Braintree Turkish

Mosaic Braintree Turkish

13-15 Bank Street, Braintree I-CM7 1UG, United Kingdom

Cafés • Kebab • Mexican • Fast Food


"I have been waiting for a Turkish restaurant to come to the high street, however I was quite disappointed with our visit. It was Sunday not very busy in the restaurant and at 5pm and on arrival I was greeted by a waitress who looked on her clipboard only to find my name wasn't on there? So not a good start! We were seated in the corner by the window and the service was prompt and the starters came out which were fine. It all went a bit downhill from there on in. One of our mains came out wrong and we were told there would be a 10 min wait for the correct meal to be cooked which meant my family were all finished when my wife finally received hers. Quality of the kebabs was very sub standard, we found bone and they smelt of offal, tough and very bland. Size of portion was very small and I feel the portions are not changed from the mon- wed half price offer.. Service was very un personal, not very tentative as I believe they knew something was wrong as my wife had not eaten anything apart from some rice! Finally when a waitress came over i explained that my wife was not happy with her meal and that i wouldn't be paying for that meal as it was sub standard. Finally, when the bill came it still had the meal on the bill. I asked for the manager who came over and wasn't really interested in my feedback, he scribbled out the meal and we payed and left. We would of spent £107 for 4 people which I don't mind paying if the service was good. Come on guys customer service and quality is key if you are to survive.."

Kilikya’s Turkish Cuisine

Kilikya’s Turkish Cuisine

St. Katharine's Dock London, E1W 1AT, E1W 1LB, United Kingdom

Beer • Steak • Turkish • American


"I was surprised by the size of the place, it was tiny. When we walked in me and my friend were not welcomed, actually when a worker did manage to appear from the dark they complete disregarded us and lead the group behind us to a seat. The group behind us, said to the waiter that we were actually in fact before them and had actually RESERVED a place. His response was shocking, just ignored and even told my friend to move back away from the tables that were empty). This was extremely rude and unprofessional. Then as we were finally sat down and ordered, the waiter told us it was no good ordering a starter, main seperatly as the restaurant is busy so we don 't have time to keep coming back to be frank I 've had better customer service at Chicken Cottage! Just rude and unthoughtful. Then when things couldn 't get worse the waiter came back after 40mins! To tell us that we will still need to order again because he didn 't get our order. Meanwhile another group of friends that arrived a good 30mins after us were well tucking into their mains. What a disaster. We should have left. It continues.. Then my friend left to go to the cash machine to get some cash out. I didn 't have a problem with that but I didn 't see anyone else told the same thing probably though we were maybe dining and dashing because that was strange). When the food finally arrived, I was beyond hungry to even taste the food, or the lack of it. We ordered Chicken shish and another Chicken dish with vegetables and yogurt. As we left, we both agreed we had an upset stomach, due to the food. Maybe not but it could be as we both said at the same time, that we felt sick after eating that food. Do not visit here. There are plenty of places to visit nearby. Kilikya fix up. Kind regards, A unhappy customer"