Carrot Coriander Soup
The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Mollington Banastre Hotel and Spa Parkgate Road Chester, Cheshire CH1 6NN, CH1 6NP, United Kingdom

Pubs • Fish • Beer • Steak


"I was bought an Activity Superstore voucher for my birthday which gave me an Afternoon tea for two people. We spent the day in Chester prior to going to the hotel and wished we hadn 't bothered. Upon arrival the hotel didn 't look appealing and when we were greeted at reception we were made to feel that the booking had been forgotten about. We were asked to take a seat whilst the reception team member found someone to seat us. We were seated in what can only be called a green house with no ventilation air. We were offered tea or coffee and were told to take a seat. The curtains and table clothes were dirty, the furniture tatty and we felt like we needed a shower when we left. After around 10 minutes, the drinks arrived and we took it upon ourselves to move to a table in the shade. The air conditioning wasn 't working and it was 30 degrees outside. To be fair, the air conditioning looked like it hadn 't been serviced or used in quite some time (my husband works in the HVAC industry) Our food arrived and my heart sank. We weren 't asked or told what the sandwiches included or what the cakes were. The sandwiches were dry, tasteless and half of the crusts remained. We only ate a couple and left the rest. The cakes were okay although what we think might have been a profiterole looking more like a sausage!! The scones were crunchy and we were offered no butter as an option. At no point did anyone ask if we would like another drink (hot or cold) or whether the food was okay. We were in the hotel around 30 minutes before we left very disappointed. Certainly not a place I would recommend or return to."

Wellies

Wellies

21 Ilsham Road, Torbay, United Kingdom

Steak • Tapas • Coffee • Chicken


"overall a bad experience and unfortunately not the first. Once we have been here and wait for an hour, between the end of our starter and waiting for our main decision we decided to give him another. I wish we hadn't! first, the restaurant was cold. there. no heating seemed to be and a person on our table even felt the need to hold their coat all over. when it came to order, we were very disappointed that the options from the menu were limited with hardly anything “left”, I would not expect that for a 7pm table and a practically empty restaurant. the fact that it was essentially only 2 appetizers to choose, with a specials option (which turned out to be open bland and tasteless) was terrible. there were no fish dishes to decide for the net were only the choice of two overpriced steaks or a burger! dessert choices were also very bad. we tried to make the best of the bad situation, but our bill came just under £200, which absolutely shocking for such bad food choices and quality of food when served. against the end of our booking the employees cleaned up, muted and corded down the sitting areas near us, as if they wanted us to go, as they wanted home! it is far away that we want to order additional drinks, so we ask for the bill. the only positive experience of our evening was the waitress, a young girl. although initially very nervous and chaotic she was a pleasant girl. After we have received the restaurant without reply or confirmation by e-mail, we will not return, nor will we recommend to others."

The George Restaurant & Bistro at Whipper-In Hotel

The George Restaurant & Bistro at Whipper-In Hotel

The Whipper-In Hotel Market Square Oakham, Rutland LE15 6DT, United Kingdom

Cafés • Seafood • European • Fast Food


"The Whipper Inn is a classic example that demonstrates that you can’t judge a book by its cover. From the outside, it’s a beautiful sandstone building in a very lovely Rutland town, lots of passing Hunter wellied locals and Oakham visitors and enough ‘good life’...appeal to make a lunchtime visit more than just a well heeled fuel stop. So why haven’t the management recognised exactly what a gem they have and tapped into their unique selling point a quintessential, honey stoned English coaching inn, rich in Rutland country culture ? This hostelry is very confused about who and what it is to the point of having multiple personality disorder. Reception dark oak, white emulsion and I feel the need to write artificial flowers, bar/ restaurant birch wonky tables and Iaminate floors? All very odd. This level of confusion applied to the staff and level of service too. Walking into reception, as the door to the bar from the market place was locked, we were greeted with surprise by the receptionist when we said we’d booked a table for lunch. We were the only diners at that time. The receptionist then became our waiter ... eventually. Again, stressed and confused. The menu was very limited and basic ... we hoped this was a sign of something special (kept simple so the chef could focus on a thoughtful menu,quality local ingredients and exquisite presentation a fine dining experience perhaps ? the lunchtime menu prices would lead you to this conclusion) but how wrong we were. ‘ gin battered fish and chips’ ?? ‘Lemon tart’ both tasted like ‘mums been to Iceland’ .... complete with ice crystals and a soggy bottom on the tart !!! Service was appalling various requests were ignored, forgotten or just not heard. We ate quickly, paid begrudgingly and left without anyone even acknowledging that we were even there. A sad disappointment in every way. Such a shame ."