"I hosted an afternoon tea for my friend's 21st birthday at this restaurant, and my experience was disappointing. The directions to the restaurant were unclear upon arrival. We waited approximately 7 minutes at the restaurant desk to be attended to, as the only waitress was on the phone. After being seated, we were given the afternoon tea menu to review. Our package included afternoon tea for two with a signature cocktail each, but we were informed that it was actually a glass of Prosecco instead. When I mentioned this discrepancy, I was rudely corrected and told that it was Prosecco, despite having it in writing that it was a cocktail. The scones and cakes served during afternoon tea were delicious, but the sandwiches felt more like a simple packed lunch rather than the traditional finger sandwiches expected at an afternoon tea. The atmosphere was quiet and enjoyable, but the main issue was the lack of quality in customer service."
