Cheese And Biscuits
The Highwayman's Haunt

The Highwayman's Haunt

The Highwayman's Haunt Chudleigh Newton Abbot, Devon TQ13 0DE, Teignbridge, United Kingdom

Pubs • Casual • British • Seafood


"We often come here for Sunday carvery which is very good so thought we would try an evening meal for my Mum's birthday. I am afraid the overall service let down the whole experience. When we arrived, instead of being taken to our table by the waitress, she just pointed and said you are at that table over there. After being to a busy bar area to get our drinks we found out that the 2 waitress standing around did not take orders so we had to go back to the busy bar again and wait to give our food orders. When the food came it was very good, especially my seafood platter. Everyone thought the food was good except for my Mum who had gone for one of the specials. It was so poor especially for being a special. She had one tiny piece of fish with no sauce, 4-5 very small new potato's, a few carrots and a few bits of broccoli. All the veg was hard and there was not enough to satisfy even a person with the smallest appetite. We told the waitress about the hard veg but she just said oh right and there was no apology. When we spoke to the chap at the bar and said why don't the waitress take the orders he said he liked people to come to the bar so the staff could meet them. We all felt this was a lame reason and probably did not trust the teenage waitresses to take the orders. It is a real shame as the place is lovely and the food generally is pretty good but is missing a professional touch. We said we would not return for an evening meal but just stick to the Sunday Carvery."

Molloy's

Molloy's

The Parade, Birmingham, United Kingdom

Sushi • Asiatic • Seafood • Burgers


"Terrible service right from the start! We was a group of 2 families (9 people altogether, 4 adults, 2 teenagers, 3 small children my friends ordered their Meals and then I ordered our meals STRAIGHT after (no one else ordered in between and also no...receipts was offered to any of us Their food came, 20 minutes passed and food to 2 other tables came out. I went and asked if someone can find out how long our food will be, the answer I got was its on its way. Another 15 minutes passed and 3 more tables was handed their food orders. I then went again and asked why 5 tables have had their food before mine even though we ordered before them. Answer I got was the food was on its way (again . I asked to speak to the manager and the lady said she was the manager (later found out she was acting manager not the manager which she did not address herseld as acring manager! , I had no apology for the wait, another 10 minutes had passed (45 minutes after the first half of our group had their food given to them and our food finally came out. But to our disappointment our 6 and 2 year olds chicken goujons was completely RAW inside (we only realised this after they had eaten some already ! I went and showed the 'acting manager ' this to which she replied I will get some more sent out (no apology again! I said I don 't want more I would like my money back please. I asked for the managers contact details. To which she gave me the phone number to the pub and told me to phone Monday 18th anytime between 10am and 10pm and ask for (Name . I phoned the number she gave me at 5:15 to be told that (Name had left at 5pm amd to try again tomorrow (Tuesday between 10am and 4pm, AGAIN no apology!! I will phone again tomorrow (Tuesday to attempt to speak to the manager again but so far the service has been disgraceful. I am not happy at all with the food, the service and the attitudes of the staff! I have had to take time off work today because both of my daughters have got sickness and diarrhoea, which can only be from the RAW chiken they was served!! I will be passing on my reviews honestly to anyone that asks me and I will 100% definitely not be returning to Molloy 's in sutton Coldfield!!!"