Chicken And Bacon
Kitty Cafe

Kitty Cafe

31-37 Friar Lane, NG1 6DD, Nottingham, United Kingdom

Cafés • Pizza • Coffee • Italian


"We booked the kitty cafe in advance for my mums birthday treat. On arrival we paid a fee of £14 and had no explanation on what this was for we googled whilst we were there and found out it was for the cat welfare which is fine however to have no explanation as to why was actually quite rude. We were made aware we had an hours slot and we’re show to our table. After 5 minutes our order was taken and we were told we could roam around. If it wasn’t bad enough that a child around ages 7 threw a ball at a cat and it then bit my mum! (We don’t expect you to take responsibility for someone else’s child and appreciate the cat would have been scared) however we paid for the welfare but nobody was ensuring this was delivered. We then received our drinks after 40 minutes meaning we only had 20 minutes and no food had arrived. It wasn’t busy and after a further 15 minutes we went to ask how long the food would be as our slot was up in 5 mins. We were told by the manager that she would go and check and she came over to tell us part of our order was ready the other would be a few minutes. We explained that we had a 10 month old baby with us and we had booked you specifically knowing we had an hours slot because any longer and he’d become agitated so if the order was not out in 5 minutes we’d need a refund. She reassured us it would be. 15 minutes again passed and we watched numerous people ask for refunds the service really was not great and no one was told a wait on food. We decided after an hour and 20 minutes to ask for a refund we were told 20 minutes earlier that part of our order was ready so I’m not sure if there were planning on serving one of the hot meals cold or just at poor quality. We were really disappointed with our visit and did get a refund on the food however I really don’t feel that’s good enough. There was no apology, no information on a food or drink wait, the cats welfare clearly was not being put first and overall not only are we disappointed but actually sad with our visit."

Cream On The Green

Cream On The Green

Nuneaton CV11 5DN, England, United Kingdom

Pizza • Drinks • British • Desserts


"Have visited a few times now, as well as trying out the delivery service. Shop experience: staff can be quiet and non welcoming at times. Would be a good idea to familiarise themselves with what they include in their items for example if a freakshake is advertised as having 2 iced donuts, it should have 2 iced donuts and not 1 hoping the customer won’t notice. In addition if two identical shakes are ordered they should both have the same items, not extra for one and less for the other. If there is a problem with fulfilling something on the menu the customer should be made aware and given the option to order something else. The cheesecake jars are not available all of the time, their availability depends on the time of day. With all the Facebook posts promoting these it should be obvious they will be popular, but going at the wrong time of day will see you stick with a sundae or waffle which frankly you can get in most places. Delivery option: I tried this out of curiosity how would they deliver a freakshake and would it be edible when they did. Well to the latter, no it wasn’t. It arrived in a sloppy mess, in a plastic cup similar to those Starbucks use, with a donut in a separate take away container. It was warm and frankly disgusting. All in all was disappointed in all my experiences of this place. After all the hype I expected something amazing. It was barely average."

Cafe Sarnie Cheltenham

Cafe Sarnie Cheltenham

3 Bennington Street, GL50 3UA, Cheltenham, United Kingdom

Cafés • Vegan • Coffee • Breakfast


"Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot."