Phone: +441242352199
Address: 3 Bennington Street, GL50 3UA, Cheltenham, United Kingdom
City: Cheltenham
Menu Dishes: 35
Reviews: 755
"Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot."
All prices are estimates on menu.