"We chose this café to have breakfast having driven from Stoke today. My husband chose a cappuccino coffee and was told the machine was not working and only tea or filtered coffee was available. We ordered breakfast and a pot of tea. Whilst we were there, one customer took her coffee back as it was cold. Our pot of tea was tasteless. My husbands breakfast sausage was what he describes as cheap, and his bacon and toast was burnt. The meal consisted of a small piece of tomato, scrambled egg that was so dense he had to slice it to eat it. No butter came with his toast. When I asked foe some I was handed a small pot with a block of hard butter. The attitude of the staff was uncaring, unprofessional and not at all bothered about the customers. For a full English breakfast it was poor. I got the opinion that any complaint would have fallen on deaf ears."