Bars • Pasta • Mexican • Italian
"Got told about this ‘fine dining experience’ whilst staying at the hotel so had to give it a go. Took us 5 minutes to be acknowledged even when there were 4 staff at the bar talking to each other. Had to take my name and room number before we were allowed to be seated? Sat down and told someone would be with us to take our drinks order. 10 minutes the same guy arrives and takes our drink order. 5 minutes later returns saying the gas had gone so couldn’t have what I wanted. 10 minutes later drinks arrive and get told someone would take our food order. 15 minutes later the same guy checks back to see if we’ve ordered- we hadn’t- as we start to order two of the items not available. Decided that it probably wasn’t the best place to dine and paid for the drinks and left, no apology only a ‘try the pub they serve all night’. Went to the pub section of the hotel to find they’d stopped service! Service is insane no communication, constantly ignored and staff who haven’t got a clue what they’re doing! Thank god for justeat."
