Chicken Shaslick
The Downsman

The Downsman

Wakehurst Drive, Crawley, United Kingdom, RH10 6

Kebab • Cafés • Sushi • Fast Food


"Been to this pub many times as the Indian food is usually great but unfortunately last night could be our last night!! They have introduced a new menu which started last night and none of the staff seem to know what’s going on! They were actually printing off A4 copies of the menu as customers asked to see a menu!The evening started with me asking the barman for a pint of Kingfisher (Indian beer) and he asked if I wanted a single or a double!! After clarifying that I wanted a pint of beer not a spirit, I then asked him for a pint of coke and a half pint of lager. This little teaser had him totally flummoxed! He asked if I meant half pint coke and a half pint of lager? NO says I, I want a pint of coke with ice and a half pint of lager! It took him a good 30 seconds to figure out it was two separate drinks and he was thinking where could he find a big enough glass to mix a pint of coke with half of lager .The evening continued along the same vein when we tried to order food. The order was written down three times before he got it right.The food turned up after 30 minutes but was immediately sent back as it was all cold .When the meals arrived the second time, they were all hot and very tasty. This was surprising given the Fawlty Towers experience we’d just had at the bar.So the management have clearly screwed up with the introduction of their new menu. There has obviously been no planning and no staff training. We saw several customers complaining directly to the manager. We will wait a few months for this place to either settle down or go out of business before we would consider trying it again."

Domino's Woodford Green

Domino's Woodford Green

1, Jubilee Parade, IG8 7QF, Redbridge, United Kingdom

Cafés • Kebab • Pizza • Seafood


"I have ordered from this one a few times and almost every time I have had a problem. The first few times they got my sisters order wrong and when she called up to ask if she could have the right order they were rude to her and said they wouldn 't do it. She had ordered the garlic dough balls and instead got the chicken strippers, we are vegetarians so asked if we could get the garlic dough balls delivered as we got the wrong one and they refused to and told her even if they did she wouldn 't get them for 2 hours and they would be cold! The next time I ordered from them I ordered delivery again and when I paid the man with £20 cash he said he couldn 't accept it because it was a Scottish note okay fine, although I have never had Scottish money refused before. So I explained that I didn 't have my card on me and he said I would have to ring the shop, I was babysitting my niece at the time and she was upstairs so I said I needed to get her dressed ready for bed first and then I would come down. When I came down he was on the phone talking to his friend which I thought was weird, when I tried to ask for the number he told me to hold on as he was on the phone??? Then when I asked him again he said to his friend hang on I need to call you back and then when he got off he told me he didn 't know it and that he would just take the £20. I think this was extremely rude and really poor customer service. However, the times they do get the orders right the food is good."