"Overcharged overpriced. As it was my birthday, I promised my colleagues I would get them some nice baklava as a treat. I used Alaturka before the owner Ibrahim was very polite and professional to buy baklava, which was ordered beforehand as it’s made in Birmingham and it was simply delicious and rightly priced. Today Ibrahim was not there so I asked one of the gentleman working there, if I could buy a tray of baklava. He said they have them ready in the back and he only needs to add the pistachios on top. He brought the tray and said it would be £24 per kg! I’m like that sounds steep but I made a promise so I went for it. For the whole tray he charged me £62.80! I’m like, why is it so much and he said it is extra £10 for the metallic tray it comes in but if I bring it back, they will give the £10 back. Anyway, I get home and my partner opens the box the tray was in and we discover that the tray and the baklava is frozen! Seriously, £62.80 for frozen baklava! Never again. Although I appreciated the owners customs, I will never be going back again, apart from giving them their tray."
