Chipotle
Havana's Burgers Shakes

Havana's Burgers Shakes

365 High Street, GL50 3HT, Cheltenham, United Kingdom

Kebab • Sushi • Mexican • Fast Food


"Ordered through Deliveroo at 6:20, estimated arrival was 7. Got to 7:15 so I phoned in and a woman told me it was on the way, while on the phone the delivery status changed to being delivered (obviously changed it whilst I was in the phone). I live 10 minutes away, got to 7:15 and still no food so rang back and the same woman said it’s 5 minutes away and promised that I would get a refund if it wasn’t, saying that it was because of traffic (new years day literally no traffic at all). I waited 10 and phoned back she said 2 minutes, at this point I’m annoyed and said she’s obviously lying and my son goes to bed soon so if it’s not on the way just tell me as I need to sort him something. She said it’s literally 2 minutes. I don’t believe her so I cook him something, gets to 8:15 and I phone to ask for a refund, a man answers and tells me the delivery driver had broke down, I said fair enough but I’ve been phoning you for an hour, it’s apparently been on the way for an hour so I think your lying either about my food being on the way at any point, or about how long you’ve known about the driver being broken down to try and keep my money. He says he’ll issue a refund, I thought that would be that but 2 hours later I check my Deliveroo account and see that no refund has been issued. I contact Deliveroo who sort it for me but also tell me that none of their drivers had broken down that evening. I made a complaint but doubt anything will happen. I’ve no idea why my food wasn’t delivered but being lied too for over an hour while I could’ve just ordered something else really peed me off."

Catch Fish And Chips University Of Glasgow

Catch Fish And Chips University Of Glasgow

27 Gibson Street, Glasgow, G128NU, G12 8NX, United Kingdom

Kebab • Sushi • Cafés • Seafood


"After seeing a lot about this restaurant online, myself and my daughter visited yesterday. On arrival we were told to go upstairs and take any seat we were the only ones there), on climbing the stairs we were sitting in a very strong smell from the fryers, not helped by the open windows that kept the smell from lessening, ordered 2 soft drinks from the list, but one wasn't available. We didn't wait too long for our order to be taken, while waiting I could see over the balcony one one of the girls working continuously pick at her hair while standing beside the service counter and fryers. After a wee while the food arrived, I had the battered fish with the twice fried chips, my daughter opting for the sausage, after a small bite of the crispy fish, I had a chip, or should I say........less than Luke warm chip, my daughter dipped a chip in her curry sauce very nice sauce) only to find hers were cold also. I caught the eye of the waitress and asked yo to come to the table, we told her the chips were cold, very apologetically she told us she would get some more. After a while she returned with fresh ones, but by this time we had finished our fish and sausage, but to be honest, the plate the food was served on was cold, .. a basic mistake by putting food that wasn't fully hot on a cold plate wasn't ever going to work. It was a bit disappointing eating hot chips while the cold one were still on the plate , all in all the fish was OK, but, OK only, no more than that, the sausage and curry sauce rated a bit better for my daughter. At £29.90 for the experience..........we weren't overly impressed."