Chips And Curry
Albany Fish Bar

Albany Fish Bar

18 Albany Road, Cardiff, CF243RQ, CF24 3RQ, United Kingdom

Kebab • Sushi • Seafood • European


"I went to Albany Fish bar today with my daughter, the service was appalling! The one guy took my order and his colleague was having an argument/discussion with him about a transaction he had just done and how he didn 't know how to use the contactless machine. I had said my order but my order was not getting any attention, I don 't think he even acknowledged it! So another guy 5 minutes later rudely said what 's your order? I said I 've been served already, he again said yes what is it, I retold my order. The hold up in the shop was being taken out on me, it wasn 't my faulr, but it gets worse! I asked for 2 large fish and chips in takeaway boxes originally, so the guy serving me began wrapping them up, I said I asked for them to be in boxes not wrapped. This is where the four of the workers all started to ganging up on me and told me I hadn 't asked for boxes. I said I did because we always get this, however the guy giving me the most hassle was too busy sorting out his colleagues previous transaction problem!!! Then another guy said these boxes are expensive we can 't just give them out. I said are you serious? I am happy to pay for it. They went on to say yes love next time ask for a box etc etc. By now I said, stuff your food I 'll go elsewhere. I went to The Wellfield, better fish and chips and service was excellent! NOTE TO OWNER; invest in better respectful workers and perhaps get your workers to go on some training in customer service. Maybe they might learn a thing or two about respecting women along the way too! Needless to say I won 't be going there again! The men are patronising, rude and condescending. Off putting before you even get your food is the people that serve you."

Aldwych Desserts

Aldwych Desserts

2129 Paisley Rd, W Scotland, Glasgow, United Kingdom

Food • Desserts • Takeaway • Fast Food


"Ordered at 7 o’clock, came at 8. Order was wrong so called straight away to resolve the issue. Young rude girl first on the phone clearly no interest in helping and was insisting it was my fault for the order being wrong due to a muck up on their system? Told them I was happy to send a screenshot of my order to an email or number as otherwise I was being made out to be a lair over what I ordered? Told to email the manger and I would be resolved right away. Called back at half 8 as still not heard a thing to be on the phone to another guy who had no idea of the matter the same attitude as the first girl. Finally got on the phone to a manger who wasn’t sympathetic in anyway and seemed pretty unbothered by the situation. Then he was trying to end the call saying he’d contact just eat for my refund when I’ve been asking for half an hour to get the pizza I had ordered an hour n a half ago sent out??? Finally was told I’d be sent out my pizza however usually most companies that make mistakes see to them as soon as they can as the customers already waited. However I called back at 9.30, 1 hour from last hearing from them and was rudely told that they have other orders what do I expect ? It’s now past 10pm and I’m still waiting to received my pizza? Even though I was told half an hour ago it already had left the shop!! The rest of the food received also was barely warm and clearly re heat’s. Horrific customer service!!!"