"I made a reservation months in advance for an indoor table, specifying that it was a special occasion - my 40th birthday. However, the day before, they informed me that we would have to sit outside and our reservation would be pushed back by an hour and a half. I expressed my dissatisfaction and they promised to call me back. Ultimately, they did honor my original request for an indoor table, but the whole situation caused unnecessary stress, especially since we had traveled from the Scottish Borders to dine there. Unfortunately, our table was cramped and located right by the door. It was disappointing."