"I am seeking compensation from your liability insurance for a theft that occurred in your café on 11/11/2022. The theft resulted in a total loss of £2,100 for me. This includes £1,550 that was fraudulently spent on my S bank card, £50 cash from my Prada wallet (which cost £500), and the remaining 50% refunded by my bank and S store.
I believe that your café’s lack of CCTV in a busy tourist area known for theft and pickpocketing in Central London left me vulnerable to this incident. Additionally, your staff did not assist in providing evidence to the police, which could have helped apprehend the criminals. I was left alone on the ground floor with no staff present, allowing two thieves to victimize me physically, emotionally, and psychologically. It was only through the kindness of other customers who gifted me £50 that I was not left stranded without a way to get home.
I request reimbursement for my losses from your liability insurance, as I believe your café bears some responsibility for this situation."
Cold Coffee
