"We live just 2 minutes away from this restaurant, and to be honest, we don't know why we keep coming back. Every time we order, it takes over 20 minutes, even for something as simple as a piece of chicken. They overcharge us, frequently leave out items from our orders, and the food is always cold. The customer service is terrible, with staff members lacking basic manners. They even charge for sauce that we never receive. The restaurant is run by teenagers who seem to not care about the quality of service they provide. They often make mistakes with orders, leaving customers waiting in the drive-thru for over 30 minutes. Overall, we are fed up with the poor service and think this restaurant should be shut down."
