"Long wait in que, when I got to till, I was told "hang on "so I continued to wait. Told no popcorn so can 't serve you boneless banquet, ok I said what can I have looking at large menu, made quick choice, as the que was getting longer. So when I was waiting for our meals there seemed to be a problem in the kitchen and the young lad putting meals together was having problems, the girl on the till was trying to help. They only seemed to be interested in serving the drive through. When the lad gave me our meals he said sorry have to throw your hot chocolate away and remake it ok. So I gave my husband the bag no tray he went to find a seat. I stood there while he fetched a carton of milk to make the hot choc. While I was waiting I noticed the girl on the till taking meals out to waiting cars. The meal was fine although mine was colder than I would of enjoyed. There would of been no point in complaining as I felt they had all had enough. There was no customer service we felt as though we were a inconvenience. Maybe it was a staffing issue but it was bad there were people coming back saying that they had stuff missing from their order, in fact I realised half way that they had missed off my gravy, I went back with my receipt and the lad glared at it and I showed him I have paid for a pot of gravy. It was just a shambles. This needs sorting out. Otherwise people just will not go there again. The other problem was the Uber drivers coming in."
