Kfc - Menu

132 Halesowen Road, B64 5LS, Sandwell, United Kingdom

🛍 Seafood, Chicken, Burgers, Fast Food

2.8 💬 2427 Reviews

Phone: +441384639142,+441215504777,+443457532532

Address: 132 Halesowen Road, B64 5LS, Sandwell, United Kingdom

City: Sandwell

Menu Dishes: 24

Reviews: 2427

Website: https://www.kfc.co.uk/kfc-near-me/birmingham-old-hill

"Long wait in que, when I got to till, I was told "hang on "so I continued to wait. Told no popcorn so can 't serve you boneless banquet, ok I said what can I have looking at large menu, made quick choice, as the que was getting longer. So when I was waiting for our meals there seemed to be a problem in the kitchen and the young lad putting meals together was having problems, the girl on the till was trying to help. They only seemed to be interested in serving the drive through. When the lad gave me our meals he said sorry have to throw your hot chocolate away and remake it ok. So I gave my husband the bag no tray he went to find a seat. I stood there while he fetched a carton of milk to make the hot choc. While I was waiting I noticed the girl on the till taking meals out to waiting cars. The meal was fine although mine was colder than I would of enjoyed. There would of been no point in complaining as I felt they had all had enough. There was no customer service we felt as though we were a inconvenience. Maybe it was a staffing issue but it was bad there were people coming back saying that they had stuff missing from their order, in fact I realised half way that they had missed off my gravy, I went back with my receipt and the lad glared at it and I showed him I have paid for a pot of gravy. It was just a shambles. This needs sorting out. Otherwise people just will not go there again. The other problem was the Uber drivers coming in."

Full menu - 24 options

All prices are estimates on menu.

For Sharing

Meals For One

Dessert

Burger

Just Chicken

Modifiers

Dips

Chicken

Entrées

Sharing Buckets

Picked For You

Main Course

Joe's Big Cookies

Large Popcorn Chicken Meal

Uncle's Chicken Meals

Box Meals

Jacquelineandmark Jacquelineandmark

Had a 10 piece family feast,food was hot,chicken was juicy and very tasty Thank you KFC for being at work and providing our favourite family treat.

Address

Show Map

Reviews

Trek66327223989
Trek66327223989

Went through the drive through ordered 6piese bucket 4 fries £13.99. Comes to something when the fries were better than the dry 5 LEGS of chicken and 1 Thigh. Old Hill Kentucky you are the worst. Expensive ****.


briansR12NM
briansR12NM

I ordered a meal online and it was ready when I arrived, but I was disappointed to find that the food was lukewarm. The chicken was dry, the coating was tasteless and not crispy, and the chips were soggy and also lukewarm. Overall, it was not an enjoyable experience and I do not plan on returning anytime soon.


H494FBjamief
H494FBjamief

A horrendous visit through the drive through, never again, 15 mins for 2 lukewarm mini fillet burgers and that was even wrong it should have been 3, when questioned got told tough you only got charged for 2, very rude and terrible customer care, no advisement of delays or shortages and as had already waited so long for 2, can’t think how cold they would have been by the time the third arrived. View menu


605louj
605louj

Ordered fillet box meal for 1. I received fillet tower burger for 1. Spicy salsa sauce which I thought was ketchup which I hate. I had to take off the hashbrown which was full of this awful sauce. It was £2.00 more than the one I ordered. This staff member I have encountered before and I cannot understand her although I believe she is English. This review applies to KFC Netherton Cradley Heath only. I will not be visiting here again.


mark
mark

Used this restaurant a lot lately as working locally, wait time varies but sometimes can be a long wait while they cook the chicken, not a issue normally but today i received £100 parking fine for parking 12 mins over the allotted time, restaurant not interested, not there issue, they happy that customers have long waits at the drive thru for food but stay few mins extra on the carpark, and £100 fine thank you KFC wont be eating there again


Luke
Luke

Having used this kfc in the past, i am inclined to avoid this place as clearly the cashier cant listen to a simply order, or to ensure the press the correct buttons on the till. Having had order confirmed verbally by the cashier, when i got home from a drive thru order to notice my gravy instead was listed as god damn coleslaw. Id say its a one off but the amount of times had wrong order through the drive thru service, but ive lost count. If you want missing or incorrect items go drive thru, definitely avoid this branch in particular. View menu


pwj15121958
pwj15121958

We recently visited your restaurant for the $9 chicken bucket deal and requested the one that is advertised from July 26th to August 30th, 2022. We were informed that it was not available and that you were waiting for the Halal chicken to come in. Disappointed, we asked where the nearest location offering this deal was, and were directed to Halesowen. However, upon arrival, we discovered that they were not participating in the promotion either. It was a complete waste of time, and we left feeling frustrated. It is disappointing that the offer was not being honored as advertised. We are very unhappy with this experience.


283aaliyahj
283aaliyahj

We live just 2 minutes away from this restaurant, and to be honest, we don't know why we keep coming back. Every time we order, it takes over 20 minutes, even for something as simple as a piece of chicken. They overcharge us, frequently leave out items from our orders, and the food is always cold. The customer service is terrible, with staff members lacking basic manners. They even charge for sauce that we never receive. The restaurant is run by teenagers who seem to not care about the quality of service they provide. They often make mistakes with orders, leaving customers waiting in the drive-thru for over 30 minutes. Overall, we are fed up with the poor service and think this restaurant sh...


Jenny
Jenny

Long wait in que, when I got to till, I was told "hang on "so I continued to wait. Told no popcorn so can 't serve you boneless banquet, ok I said what can I have looking at large menu, made quick choice, as the que was getting longer. So when I was waiting for our meals there seemed to be a problem in the kitchen and the young lad putting meals together was having problems, the girl on the till was trying to help. They only seemed to be interested in serving the drive through. When the lad gave me our meals he said sorry have to throw your hot chocolate away and remake it ok. So I gave my husband the bag no tray he went to find a seat. I stood there while he fetched a carton of milk to make... View menu

Categories

  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate. View menu
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating
  • menu
  • Delivery
  • menu
  • Cash Only

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