"We have visited in store afew times, picked up once and had delivered x2. Today unfortunately there was a delay in delivery due to driver issues, I had to phone up to find this out as wasn’t informed however the politeness from staff on phone and on delivery made it all better. They gifted us a item too due to the delay which we thought was really nice. We had contact with what I think is the manager (tall, blond ish hair during our last visit and he was extremely friendly, and helpful and i felt like he truly cared about customer experience, not just profit. We’re a big fan of this store so thank you and well done :"
