"I booked a table for 31 people as a surprise for my sister’s 60th birthday. Some of the guests were on budgets and others had smaller appetites so before the night, I sent a copy of the weekend menu (as on their website) to everyone for reassurance. When we arrived, we were all presented with a fixed price, 3 course, £32.50 party menu (that’s not even on their website) so people were forced to eat more and pay more. I didn’t want to cause a scene but did query it and was told that’s what larger groups have to use, which I wasn’t told at the time of booking. The staff were lovely and the singers great but the manager was the opposite. Rude, impatient and obnoxious and many of the guests commented. Also, when I went to settle the bill, he was adamant that there were 32 guests but had inadvertently included my 3 year old niece, despite my being told at the time of booking she was free. Lastly and disappointingly, it was only our group left and my daughter offered to pay £20 if her fiancé could sing “Piano Man” on the microphone (a family favourite and nice way to end the night). He refused, which says it all really. Apart from our table, there were only two others all night, which is very quiet for a Saturday. No surprise to me at all."
Creme Caramel
