Crepes Suzette Crepes Suzette
Italian Kitchen

Italian Kitchen

64 Ingram St, Glasgow, G11EX, G1 1EX, United Kingdom

Pizza • Pasta • Steak • Italian


"I'm really not one for complaining but my anger at the treatment I received in this restaurant is such that I feel I need to vent it as much as possible and let anybody considering eating here know how the management feel about paying customers. We came here with friends to celebrate our engagement and had a very pleasant lunch with great service. Then after we had paid we were approached by the manager and very rudely told we really had to leave now as he needed the table. We had no prior request to do so but we eat out all the time and are well aware that this is often asked of diners. Do not have a problem with this. Where my problem lies is the way we were spoken to and humiliated in front of a busy restaurant. He then went on to call us liars, argued with us and his response when we said we wouldn't be back was well don't be back We were basically dumped onto the pavement after paying for lunch. I hate having to complain and I'd rather fix problems when they occur but there was no talking to this arrogant little man. I read reviews all the time to make restaurant choices and I hope the management of this place realise that if you treat customers in such a shocking way that we can actually do something about and make others aware of what to expect. There is a vast array of other dining options in Glasgow so choose wisely and give your hard earned money to people who work for it and truly appreciate your custom."

Brasserie At The Wivenhoe House

Brasserie At The Wivenhoe House

Wivenhoe Park, Wivenhoe I-CO4 3SQ, United Kingdom

Vegan • British • European • Vegetarian


"We decided to book a room at Wivenhoe house hotel for my 26th birthday. We were greeted by Gabrielle, who said happy birthday and got us checked in. I added to the booking that it was my birthday and was pleasantly surprised to see the hotel room decorated when we arrived. What was even more surprising, is that my boyfriend decided to propose there and then in the beautiful hotel room. From then on, we were treated with a full red carpet. We asked for some Prosecco to be brought up, and were greeted by Vusi, the Front of House Manager and Lionel, who I assume was in charge of the restaurant. They arrived with chocolate covered strawberries and a warm congratulations which was wonderful. Lionel also assured us not to rush in order to make it for our dinner reservations but to take our time, which was lovely. When we went down for dinner, we were greeted by Vincenzo and Lionel who helped us open our Prosecco (we failed to get the cork out lol). We were swept away to our table which was decorated with small crystals and our meals were amazing, especially since our Prosecco was topped up all evening and displayed beautifully in an ice bucket. We received these beautifully displayed plates that said Happy Birthday and Congratulations. It seemed that all the staff were aware of our celebration and we received many congratulations. We went back to our room and ordered some hot chocolates which were lovely. The next morning, we decided to have breakfast which was a beautiful spread, after breakfast, we decided to head back to our room to relax and we decided to finish our day off with afternoon tea. Afternoon tea was wonderful, We were greeted once again by Vincenzo, who assured us that we could come in before our reservation time, The table was decorated once again and I received a beautifully decorated plate saying happy birthday with chocolate covered strawberries. We said goodbye to all the staff and checked out, It was lovely to say goodbye to Gabrielle again who checked us in. Our stay was magical and wonderful. Every member of staff that we met made us feel special and at home. The red carpet was pulled out and we received such special treatment. We have decided to return for my Fiance's birthday at the end of the month because it was that wonderful. Thank you once again (Apologies if I have spelt names wrong)"