"I have visited Bill's a few times and it has been hit and miss, but I thought having breakfast with friends couldn't really go wrong. Firstly, our drinks took forever to arrive due to a lot of confusion, as it was quite busy. Our food finally arrived after 45 minutes, but one order of poached eggs on toast arrived with the toast half soaked in water and cold eggs. We sent it back, and the second order arrived in a similar condition, with the manager placing it back on the table without apology. Two other dishes also had cold eggs, and an extra dish was brought out towards the end because the water bath apparently was not turned on. It was disappointing to find out that eggs, which cost over £12 per plate, are not truly made to order. Only towards the end were coffees and juices offered, which felt a bit too late. When presented with the bill, it seemed like a gesture to take off the cost of my meal (that I did not receive), so I had to ask for the drinks to be removed as well. A service charge was added, which felt like an insult considering the slapdash service and poor quality of food. After this experience, I do not plan on returning to Bill's."
