"I booked the afternoon tea online without realizing that it would be served in a different cafe near the spa and swimming facilities, not the Waterford restaurant. However, when we arrived, we were allowed to sit in the 'wedding venue' portion of the hotel, where we had gotten married. It was a special touch that made my husband's birthday celebration even more memorable, as we hadn't been back to the venue since our wedding in 2019. The staff went above and beyond to ensure we had a great visit, and we really appreciated their efforts. While the food was just okay and a bit overpriced, the exceptional service more than made up for it."
