"Visited with family, one of whom suffers from severe egg allergy. On asking the staff if they could check if the ice cream contained any egg products I was told that they were not sure. I asked if they could check the restaurants allergy data...sheet as most places have the information to hand, as it is now a legal requirement to provide this information. As of December the Consumers reg came into force which requires food establishments to provide information on known allergens of which egg is one. The staff were able to finally obtain a manager who came and assured us that no egg was present in the ice cream, this would have been fine, however, he had not taken into consideration the ice cream flavourings or cakes and biscuits mixed through the ice cream. When I informed manager that the restaurant had a legal requirement to provide the allergy information he was totally unaware of this and argued against such an idea. I can slightly accept that a small independent store may not be aware of regulations, however this store is attached to a large Indian restaurant which should be fully aware of their responsibilities. It is vitally important that all food providers take their responsibilities seriously as it can be a matter of life and death for food allergy suffers being provided with incorrect or out of date information. The staff had no knowledge of food allergies so have obviously been poorly trained by the management. In summary if you have any food allergies I would avoid this place as they do not consider your health a priority and can provide no trustworthy information regarding what allergens are in their food."
