Curry Sauce (V)
Albany Fish Bar

Albany Fish Bar

18 Albany Road, Cardiff, CF243RQ, CF24 3RQ, United Kingdom

Kebab • Sushi • Seafood • Mexican


"I went to Albany Fish bar today with my daughter, the service was appalling! The one guy took my order and his colleague was having an argument/discussion with him about a transaction he had just done and how he didn 't know how to use the contactless machine. I had said my order but my order was not getting any attention, I don 't think he even acknowledged it! So another guy 5 minutes later rudely said what 's your order? I said I 've been served already, he again said yes what is it, I retold my order. The hold up in the shop was being taken out on me, it wasn 't my faulr, but it gets worse! I asked for 2 large fish and chips in takeaway boxes originally, so the guy serving me began wrapping them up, I said I asked for them to be in boxes not wrapped. This is where the four of the workers all started to ganging up on me and told me I hadn 't asked for boxes. I said I did because we always get this, however the guy giving me the most hassle was too busy sorting out his colleagues previous transaction problem!!! Then another guy said these boxes are expensive we can 't just give them out. I said are you serious? I am happy to pay for it. They went on to say yes love next time ask for a box etc etc. By now I said, stuff your food I 'll go elsewhere. I went to The Wellfield, better fish and chips and service was excellent! NOTE TO OWNER; invest in better respectful workers and perhaps get your workers to go on some training in customer service. Maybe they might learn a thing or two about respecting women along the way too! Needless to say I won 't be going there again! The men are patronising, rude and condescending. Off putting before you even get your food is the people that serve you."

Devonly Pies Falkirk

Devonly Pies Falkirk

Frankie Benny's, Unit 17, Central Retail Park, Falkirk, FK11LW, FK1 1LW, United Kingdom

Pizza • Cafés • Kebab • Asiatic


"Myself and my friend went to Nandos’s Falkirk for dinner on 3/4/22 and had a very unpleasant experience right from the start. When entering the restaurant we were refused entry due to having no masks (which we understand) as we had just simply forgotten to bring them. After purchasing masks from a nearby shop and returning to the restaurant we were seated to then see that around 5 or 6 staff members who were in the kitchen we’re wearing their masks below their chin for the entirety of our visit. Additional to this, we watched multiple large groups enter the restaurant without masks and had been given seats. We are fully understanding of the mask requirements however if you’re asking one person to wear a mask then surely you must ask all customers entering the building to also do so as well as your own staff who are cooking our food. Not only are the staff handling my food, but we were asked to find masks for a 2 second journey from the door to our table where we were able to take them off anyway and received table service the entire time so what was the purpose of refusing us for the sake of having a mask on for seconds? Lastly, when ordering our food we both ordered separate however placed our orders at the same time. I received my meal whilst my friend waited an additional 15 minutes to receive her food. So what was planned to be a meal together ended up with us eating at complete separate times. I have worked in fast food restaurants who deliver table service and from experience we were always advised to prepare all the food for one table at the same time so that this would not happen. We are very disappointed with our experience today and will not be back to Falkirk Nandos."