Intensely rich and indulgent chocolate cake topped with creamy chocolate frosting.
Cafés • Kebab • Pizza • Mexican
Vegan • Desserts • Ice Cream • Delivery Services
"I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reach them and apologised profusely. He asked to take my number to get them to call me back as soon as possible. They then called me back via social media whatts app which is completely unacceptable. I spoke to Salen, who was extremely rude, didn't listen to anything I said or let me explain what had happened with the order. He kept talking over me and telling me I had received the order. I explained what was missing and the items that came was burnt and the other one cold. He told me he would send the order again and they are busy so no idea how long it would be. 5 minutes later, the missing items came. The ice cream was water and the rest of the food cold. This had not been freshly made. I have yet again tried to call the restaurant back and the line is now busy. This was nearly a 30 pound order and after ordering from Rassams numerous times I find the customer service absolutely disgusting. Not only was the staff incredibly rude, they quite frankly couldn't have cared less. Salen was talking to someone else whilst trying to speak to me and it sounded like he was laughing whilst I tried to explain what had happened. I would just like to finish this with a thank you to Naziz Darnall restaurant for his help. This was supposed to be a treat for the family which has now turned into chaos as my autistic son will now not eat his ice cream as its more milk!!!!! STILL NO RESPONSE TO MY EMAIL AFTER OVER A WEEK!!!"
Food • Store • Coffee • Desserts
"I would give this restaurant zero stars if I could. My party and I were excited to dine here for dinner. We arrived on time with a reservation, but the waitress seemed surprised. We ordered dessert and water but waited 30 minutes without any update. It took 35 minutes just to get our water. When we asked about our dessert, the waitress said it would be another 10 minutes. After waiting for so long despite having a reservation, we decided to cancel our order. The waitress did not offer to speed things up or apologize. We found dessert elsewhere that was faster and cheaper. Overall, this experience was a disappointing waste of time."
Cafe • Cakes • Ice Cream • Vegetarian
"This is an excellent spot for desserts! We visited Edinburgh for a holiday and ended up going there several times. They strictly adhere to COVID-19 guidelines, thoroughly cleaning tables and seats and requiring masks. The staff is fantastic—very friendly and welcoming. And the food! Their waffles are among the best I've ever tasted! I highly recommend the caramel and shortbread blowout waffle!"
Cafés • Coffee • Waffles • Desserts
" My friend and I were strolling down the street on our way to The Orchard for an early dinner when the irresistible smell coming from the restaurant caught our attention."