Phone: +441143272250,+441142796333,+441924682340
Address: 14 Beeley St, Highfield, S2 4LA, Sheffield, United Kingdom
City: Sheffield
Menu Dishes: 35
Reviews: 11796
Website: https://www.rassamscreamery.uk
"I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reach them and apologised profusely. He asked to take my number to get them to call me back as soon as possible. They then called me back via social media whatts app which is completely unacceptable. I spoke to Salen, who was extremely rude, didn't listen to anything I said or let me explain what had happened with the order. He kept talking over me and telling me I had received the order. I explained what was missing and the items that came was burnt and the other one cold. He told me he would send the order again and they are busy so no idea how long it would be. 5 minutes later, the missing items came. The ice cream was water and the rest of the food cold. This had not been freshly made. I have yet again tried to call the restaurant back and the line is now busy. This was nearly a 30 pound order and after ordering from Rassams numerous times I find the customer service absolutely disgusting. Not only was the staff incredibly rude, they quite frankly couldn't have cared less. Salen was talking to someone else whilst trying to speak to me and it sounded like he was laughing whilst I tried to explain what had happened. I would just like to finish this with a thank you to Naziz Darnall restaurant for his help. This was supposed to be a treat for the family which has now turned into chaos as my autistic son will now not eat his ice cream as its more milk!!!!! STILL NO RESPONSE TO MY EMAIL AFTER OVER A WEEK!!!"
Full menu - 35 options
All prices are estimates on menu.
Dessert
Oreo Sundae
A delightful sundae featuring creamy vanilla ice cream, rich chocolate sauce, and crunchy Oreo cookie pieces.
Red Velvet Cake
Decadent layered cake with cocoa flavor, cream cheese frosting, and a hint of vanilla.
Sweet Crêpes
Cakes
Cookie Dough
Supreme Sundaes
Fresh Belgian Waffle
Doughnuts
Vegetarian Dishes
Carrot Cake
Moist and flavorful carrot cake topped with creamy frosting and a hint of spice.
Sundaes
The Gateaux Street
Luxury Cookie Dough
Brownies
Cookiedough
Hot Cookie Dough
Belgian Waffles
Back 2 Skool Puds
Desserts
Fourth Course
Luxury Sweet Crepes
French Crepes
Waffle
Fresh Hot Crepes
Old School Puddings Baked In Store
Cheesecakes
Julia
They offer a dedicated menu for vegans.
Address
Reviews
User
I have visited this restaurant several times and absolutely love it. The service is fast, the dishes are well presented, and the food is amazingly tasty. It is definitely one of the best dessert places in Great Britain.
Mona
Loved the vibe at Rassam’s Creamery Sheffield! The desserts were on point – rich, fresh, and full of flavour. Shout-out to Aravind for his top-notch service. He was super polite, attentive, and made us feel really welcome. Definitely coming back again!
Maryam
Went with my family and a family friend today and the experience was pleasant. They were very friendly and understanding. Shoutout to a worker called aya she was so so friendly and sweet we really appreciated her and the other guy aswell that was at the front. Will be coming back in the future , loved it!! View menu
Jordan
"The ambiance of this restaurant is so charming, it feels like you're dining in a cozy French bistro. The food is absolutely delicious, with a wide variety of options to choose from. I highly recommend the steak frites and the crème brûlée for dessert. The service was attentive and friendly, making for a truly enjoyable dining experience. I will definitely be returning to try more dishes on the menu!"
User
We recently celebrated our daughter's birthday at this restaurant with 11 family members. The staff was absolutely incredible and deserves all the credit for their friendliness and helpfulness. They even went out of their way to surprise our daughter with a milkshake for her special day. The woman behind the counter was fantastic and extremely kind, and the two young servers were attentive and engaging.
Sam
I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reac... View menu
Categories
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
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Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more. View menu
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Ice Cream
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Delivery Services Enjoy our delicious dishes delivered straight to your doorstep! Fast, convenient, and packed with the flavors you love. Order now and savor your meal in the comfort of your home or office.
Amenities
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Takeout
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Delivery
- menu
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Accepts Credit Cards
- menu
