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Treatz Sutton Coldfield Sutton Coldfield

Treatz Sutton Coldfield Sutton Coldfield

113 The Parade, Birmingham, B721PU, United Kingdom

Meal Deals • What's New • Treatz Specials • Treatz Platters


"I recently dined at Nando's, and the food was absolutely delicious with no complaints in that department. However, there's definitely room for improvement when it comes to the service. Nando's has always been my go-to place for mouthwatering dishes, and this visit was no exception. The flavors were spot-on, and I couldn't get enough of their signature dishes. The menu offers a fantastic variety, and I appreciate that they prioritize freshly made food. Here's where my experience took a turn. After placing our orders, a friendly staff member informed us that our food would take twenty minutes because it was being freshly prepared. While I appreciate the commitment to freshness, it became frustrating when, after 30 minutes, our food still hadn't arrived. The most disappointing part was that we could see our food ready but unattended on the counter. Despite the restaurant not being particularly crowded, the staff seemed preoccupied with casual chatter among themselves. As a customer, it's disheartening to watch your meal sit untouched while staff members appear oblivious to the fact that it's ready to be served. In an otherwise pleasant afternoon, this service lapse cast a shadow over what could have been a great dining experience. Nando's, I adore your food, but please, let's work on the service aspect to ensure your customers don't leave with a sour taste in their mouths. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 1 Atmosphere: 3 Recommended dishes: Chips"

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."