"I had reserved a table for Wednesday evening as a friend from London was visiting. Irvin's phoned in the afternoon to say they'd had a major electrical fault and had to close the kitchen. They were terribly apologetic, offered to rebook, and recommended another restaurant close by in case it had to be Wednesday. Well, it had to be Wednesday on that occasion, but the courtesy and care of that phone call meant that when another friend came by on Friday, we had no hesitation in going there without a booking for lunch. The food is excellent, as is the atmosphere. But it's the service that makes all the difference."
