"This is one of my favourite places in London and I normally recommend it to my friends and people I know are big foodies. This restaurant has been a staple of my London life since 1992, the year I moved to Uk, and it has always been consistent, faultless, and just perfect. The ambience is still good, the food is still good, the lack of attention to detail and the rushed, careless service from our waiter a short, bald guy that was probably rushed off or simply too busy to cope with guests asking for guidance on wines, or desserts, leaving us meanwhile we were talking to him, mid-sentence), is simply unbelievable. If you are busy, I understand, but leaving us meanwhile we are deciding, or asking your opinion, is not ok, no matter how you want to look at it. It happened twice, when I was asking for advise on the wine, and then again when we were trying to order the desserts. I am ok with waiting, I am ok with receiving the starters before the wine we ordered, I am ok with leaving the langoustine shelves on the table for a long time and getting the wine at the wrong temperature, and not clearing a small table, not replacing the dirty plates and cutlery, and not bringing the new cutlery, but it is not ok to tell us in an angry way to move a very small iPhone so he could put the new food on the table without having cleared the dirty plates and cutlery which were there for a long time first. This was also a birthday dinner for my best friend, and this was specified in the reservation. Of course it was ignored and nothing was mentioned or even acknowledged during our dinner. Again, I am astonished by how badly things have gone in one of my favourite places on the service side. We ordered the smoked mackerel and the langoustines to start with, the pork chop with fennel and the hake with anchoiade, plus a very good Chassagne Montrachet, and a brownie with blackcurrant and creme fraiche, together with a meringue with pear and chocolate sauce . I am very sad to say I am not rushing to go back . Which is a shame, as I was very fond of this restaurant."
