"We booked for evening dinner on a Friday and while we expected it to be busy, the level of service was very poor. We had to ask the server to come over multiple times to get more drinks and the food took an unacceptable amount time to arrive. We all ordered steak and every one was over-cooked. Very poor for a restaurant that specialises in steak. The lobster also came with no tools. If you really want to eat at a similar place then Hotel Du Vin is only 5 minutes walk away and is far better in both service and quality of food (the menu is almost the same as its the same chain). The pricing would be fine if the food was cooked to perfection, which it wasn't. The only saving grace was that the desert, which was very nice. I would not return."