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Frankie Benny's New York Italian Restaurant Bar Croydon

Frankie Benny's New York Italian Restaurant Bar Croydon

Valley Leisure Park, CR0 4, Croydon, United Kingdom

Kebab • Pizza • European • Vegetarian


"I was looking forward to going to the cinema next door with my partner on a rare day off we had each and decided to pop in here to try it out and ended up regretting that decision. We was welcomed in by a guy at the front desk and taken to a seat. We checked they had a disabled access toilet for my partner as she is a wheelchair user and they did which is the only plus thing in this review. We were seated at a table in a restaurant that was easily less than a quarter full and did not get seen for over 10 mins, not even for drinks, I had to request someone come over as the guy on front desk was on his phone and the 2 waitresses were standing and chatting to each other. Eventually we got served but the waitress taking our order didn't even look at us whilst doing so and was looking at someone else on another table. The vegan milkshake was good and the expresso martini was below average. We both had hot dogs and the bun was dry as old leather, I left mine but my partner was so hungry she forced her way through. The actual hot dog was also dry and with the speed we was served our meal I'm sure it had been cooked a long time ago and left out to dry. Couldn't find anyone to ask for the bill so in the end a guy emerged from a back office and I said I wanted to pay, he gave the bill then asked a waitress to come and setlle up. Terrible food and diabolical customer service. Will not be returning to this establishment any time in the future."

Frankie Benny's Kirkstall Rd

Frankie Benny's Kirkstall Rd

Cardigan FieldsKirkstall Road, LS4 2DG, Leeds, United Kingdom

Meat • Pasta • Pizza • Chicken


"I have booked my table and asked for a nice table because it was my son and he had requested this restaurant. when I arrived, we were shown on a ground (instead of the beautiful round stands available) and without mention was made the birthday of my sohnes. actually, when we mentioned it at the end (if the waitress asked if we do something nice later) she did not even know. the burgers we had were average and I fought to find something I liked on the menu. I chose the festive menu with south-facing chicken for starter. they were hard and overcooked to damage the upper inner of my mouth, and the meatball pasta was so disgusting that I sent it back. I didn't eat anything else because I was so impressing with one of my foods. the meatballs were solid, terrible pre-formed dinges, which were shaped into elongated balls, and were hard to bite meatballs instead of the soft mint style I had eaten in others. there was a lot of penne pasta and very little sauce also the restaurant was dark and appeared a little tired, not Indian for the experience I had previously had (fastly a while ago I confess) when I went to the near of the show nr batley, which was expensive, but inviting my sohn will be only once, and although he was glad that he had not disappointed the happy birthday. we have paid the full tip for the waitress because they gave a good service. Perhaps this is only this special restaurant, but because of our experience this time we would not eat here again."

Frankie Benny's

Frankie Benny's

Harvester Leisure Park, Crawley, United Kingdom

Cafés • Sushi • Pasta • Pizza


"The food in this Frankie and Benny's is probably the best I've had. Even better than the London restaurants. The BUT is that the service lets it down.. it's very slow. I totally understand that it gets busy and we unfortunately went at a very...busy time, it just seems like the place is very under staffed and Its not fair on the staff that are working their butts off trying to serve and keep everyone happy in a huge packed out restaurant. Our waitress was lovely, although very clearly stressed and running around like a headless chicken all evening she still had a smile on her face and still kept a sense of humour. She was very welcoming and friendly sadly we didn't get her name so I can't give a shout out. Back on to the food it was incredible. SO nice! We shared a started of Mozzarella sticks and meat balls Al Forno, the sauce was really well made, full of flavour, definitely would recommend. (pork meatballs not beef though, just a heads up). The main course came, piping hot and again, full of flavour. Probably the best burger i've had in a while. I hate when you get served a beef burger and its dry. This was defintely not dry it was lovely. Can't comment on dessert because we didn't have time as we were heading over to watch a movie at cineworld and we were just too full from the starter and main courses. The portion sizes were just right. The cocktails were really good too. We also had a shot of Limoncello, which was suggested by our waitress. I enjoyed, sadly my boyfriend found it a bit hard to swallow lol. Will 100% be returning. We had a great evening. Thank you."