English Cheese Board
The Garden Room Dormy House

The Garden Room Dormy House

Willersey Hill, Cotswold, United Kingdom

Fish • Cafés • British • Desserts


"rebooked the garden space in the dormy house during the stay near the fish hotel. the environment was very warm and welcoming, and overall eating was very good. but the service was lacking and made us confused by reconciliation. In view of the thoughtful and extensive weinlist we could see one of our favourite mixes from South Africa on the menu. after ordering, and about 15 minutes later, the server back to say there was a mistake, and they put the wrong varietal on the list and wanted to serve us a completely différent wein from this manufacturer. we ordered another bottle in harmony with the food we ordered. but our appetizers came before our wine. wait another 15 minutes (we are now 30 minutes in our dinner without wine) and the waiter comes with another bottle saying that they have lost our bottle, but for us to drink this while we wait. no explanation and not even the wine she poured. that was the last thing we saw from our waiter, because somehow the room was busy and she took the other guests for the rest of the night. we finally got our wee who was brought to the table without the cork. strange practice to get a restaurant of this caliber. when we finished our dessert, we fought for 20 minutes to get every server to recognize us or to delete our records. So we went to the server station to ask for the bill. we have observed our server work at least seven different tabs before we had to go up a second time. when the bill came, the server did not even ask us how our dinner was. we gave our credit card and the other server took it away. she returned 10 minutes later to say that she lost the connection. she gave us the card back and canceled the processing statement and said she couldn't charge our card. she did not know what to do and asked if we were with him at the reception (even if we were not guests of the hotel) will not return."

The Potting Shed at Dormy House

The Potting Shed at Dormy House

Dormy House Hotel Willersey Hill Broadway, Worcestershire WR12 7LF, Cotswold, United Kingdom

Kebab • Sushi • Seafood • Asiatic


"Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another 15 minutes of waiting (we are now 30 minutes into our dinner with no wine) and the waiter comes back with another bottle saying they have lost our bottle but for us to drink this instead while we wait. No explanation, and not even showing us the wine she poured. That was the last we saw of our waiter as somehow the room got busy and she took take of the other guests for the rest of the evening. We eventually got our wine, which was brought to the table opened without the cork. Strange practice unbecoming a restaurant of this caliber. When we finished our dessert, we struggled for 20 minutes to get any server to acknowledge us or clear our plates. So we went to the server station to ask for the bill. We watched our server work at at least seven different tables before we had to go up and ask a second time. When the bill came, the server didn’t even ask us how our dinner was. We gave our credit card and the other server took it away mumbling. She returned 10 min later to say she lost the connection. She handed us back the card and cancelled processing statement, and said she wasn’t able to charge our card. She didn’t know what to do and asked if maybe we deal with it at the reception (even though we are not guests of the hotel) Will not return."

The Old Manor

The Old Manor

Wyllyotts Place Potters Bar, Hertfordshire EN6 2JD, EN6 2HN, Hertsmere, United Kingdom

Pubs • Steak • British • European


"I went to the Old Manor for a lunch time meal with my wife and we were served quickly for our drinks... However, that 's where the positive experience ends I 'm afraid. When we received our drinks we were not prompted to order food and it took a good 10 minutes after drinks to get approached for ordering food. Do bear in mind there were only 3 tables on at this time so it wasn 't Busy . We only ordered mains and nothing else, expecting it to be quick. And thankfully we did only order Mains, because if we had ordered a 3 course we would have probably been there for over 2 hours. Fast forward 45+ minutes (Yes you read that right it took over 45 minutes for our food to arrive. We ordered the Burger and the Chicken Escalope. It doesn 't take over 45 minutes during a quiet time to fry some chicken, chips and grill a burger. When we received our food the only positive really was that it was piping hot. After we started to dig in, the food was mediocre, nothing to rave about (Which is unfortunate, because The Old Manor used to be such a great place to get food. The waiting staff didn 't check up on us for the Post food delivery checkup so we ate it quickly and thankfully there were no issues with it. This isn 't the first time, however that we 've had service this bad. In the last 6 months we 've been 3 times, one of which was Mothers Day and even then it wasn 't the best and service was super slow. Overall it 's an understaffing issue, both front of house and kitchen. I do hope you take measures to improve the service here. As this has caused such a dampener on what should have been a lovely lunch with my wife. Do better."