English Cheese Board
The Garden Room Dormy House

The Garden Room Dormy House

Willersey Hill, Cotswold, United Kingdom

Fish • Cafés • British • Desserts


"Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another 15 minutes of waiting (we are now 30 minutes into our dinner with no wine) and the waiter comes back with another bottle saying they have lost our bottle but for us to drink this instead while we wait. No explanation, and not even showing us the wine she poured. That was the last we saw of our waiter as somehow the room got busy and she took take of the other guests for the rest of the evening. We eventually got our wine, which was brought to the table opened without the cork. Strange practice unbecoming a restaurant of this caliber. When we finished our dessert, we struggled for 20 minutes to get any server to acknowledge us or clear our plates. So we went to the server station to ask for the bill. We watched our server work at at least seven different tables before we had to go up and ask a second time. When the bill came, the server didn’t even ask us how our dinner was. We gave our credit card and the other server took it away mumbling. She returned 10 min later to say she lost the connection. She handed us back the card and cancelled processing statement, and said she wasn’t able to charge our card. She didn’t know what to do and asked if maybe we deal with it at the reception (even though we are not guests of the hotel) Will not return."

The Potting Shed at Dormy House

The Potting Shed at Dormy House

Dormy House Hotel Willersey Hill Broadway, Worcestershire WR12 7LF, Cotswold, United Kingdom

Beer • Wine • Cafés • Hotels


"Rebooked the garden room at the Dormy House while staying nearby at the Fish Hotel. The setting was very warm and inviting, and overall the food was very good. However, the service was severely lacking and left us bewildered by the exoerience. Given the thoughtful and extensive wine list, we were delighted to see one of our favourite blends from South Africa on the menu. After ordering, and about 15 minutes later, the server returned to say there was an error and they put the wrong varietal on the list and wanted to serve us a completely différent wine from that producer. We ordered a different bottle in line with the food we ordered. However, our appetisers came before our wine did. Another 15 minutes of waiting (we are now 30 minutes into our dinner with no wine) and the waiter comes back with another bottle saying they have lost our bottle but for us to drink this instead while we wait. No explanation, and not even showing us the wine she poured. That was the last we saw of our waiter as somehow the room got busy and she took take of the other guests for the rest of the evening. We eventually got our wine, which was brought to the table opened without the cork. Strange practice unbecoming a restaurant of this caliber. When we finished our dessert, we struggled for 20 minutes to get any server to acknowledge us or clear our plates. So we went to the server station to ask for the bill. We watched our server work at at least seven different tables before we had to go up and ask a second time. When the bill came, the server didn’t even ask us how our dinner was. We gave our credit card and the other server took it away mumbling. She returned 10 min later to say she lost the connection. She handed us back the card and cancelled processing statement, and said she wasn’t able to charge our card. She didn’t know what to do and asked if maybe we deal with it at the reception (even though we are not guests of the hotel) Will not return."

The Old Manor

The Old Manor

Wyllyotts Place Potters Bar, Hertfordshire EN6 2JD, EN6 2HN, Hertsmere, United Kingdom

Pubs • Steak • Seafood • British


"I have been on Tripadvisor for many years..due to covid and also very good friends of us who have serious health problems that we have hidden with regular, just a few times in the month now. because covid, clear, much has changed, both with customer setting and the necessity for the business in general to watch profit margin.sometimes run a very fine line, between volume and quality. as retired corporate regional manger that deals with corporates, I might be a little more qualified than the average, now often moaning and complaining client, who could not really run in all honesty the proverb in the brewery! I visited this place with my wife and 6 friends. a couple of old school friends on holiday from Australia and had an absolutely delightful evening, I had the most delicious fish and chips with us all, due to our late arrival..Citizen home had accidentally a 6 foot high schorn stone, part in our roof..so a good excuse too late!. all had main courses, without complaining, only lob, with a few with candy.2 flake wein and about 4 pints camp.plus a attentive and efficient waitress, without obtrusiw, along with brilliant companies, made for a great night. it is true to say above general critique commentary that menus have been trimmed..and to comment that in the rule this beautiful and quantum location is absolutely packed in the rule that on Wednesday, the 30th mai, when we visited, was sparsely populated.If they moan about it, then hardly the financial of the place.just the situation obviously post burden support them events like this or we will certainly lose them to mcdonalds type restaurants ughh. they can dinate fairly cheaply and have a great night with friends, as we, if they eat meaningfully, with a reasonable amount of alcohol. and enjoy the fayre such companies as this offer to the public. would certainly re-enter..staff and venue, for a good pub type evening, first class. this is a very attractive and beautiful old place where you can dine with friends. No.not in conjunction with the administration of anyone who manage this business.just a realistic customer, thankful for the employees, generally on the minimum wage, happy to support customers with a big night!"