"Although the food was really nice, I was really disappointed in realising that I had tipped TWICE, and felt like I was tricked into it. After being presented with the bill I had no time to check it as the waiter was stood there with the card machine and asked if I had wanted to leave a tip. I did, and proceeded to leave a tip via the card machine. After the waiter left I then saw that the bill ALREADY had a 10% service charge added to it. So if the bill already has an optional service charge on it, why am I being asked again if I want to leave a tip??! Not only that, but when checking the bill I had also seen that we were charged for three salmon makis when we had only ordered two (this did get corrected as I told them and we were refunded the third portion, but I didn’t feel like I could ask for a refund on my double tip). So although the food was nice, this end paying experience really ruined it and I’d urge everyone to check their bill before they pay."
