"We came to see Coda, but ended up with Letz Zep our first visit to this little pub. The food was ok and the event itself was reasonable even though it was raining and the tents leaked plus the lead singer should have given up a long time ago ! Whlie I initially liked the village pub feel almost like my own village so the wobbly tables and broken bits I just viewed as quirky it quickly became clear there were some weird policies. The website said we must call and book our car parking in advance so we did, only to be told we didn 't need to at all so why put it on the website? . The loo downstairs, which I was directed to in the intermission, was really gross brown water in the loo and baby changing right next to it. Definitely needs a good clean, as did the ladies inside I was glad to be at an event outside tbh. The food also had to be ordered in advance and the website said must be paid for in cash although on the night they said that too was not the case and we could pay by card again, why put it on the website? . Then I tried to buy a glass of wine to go with my £8 potatoe no salad, no garnish at all and was told I must buy a whole bottle for £23. I 've only come across that policy at the big exploitative 80s festivals and was quite shocked. When I queried I was told I 'd have fun if I drank a whole bottle and if not I could complain to the landlady. I declined to do that at the time, choosing instead to feedback via email, privately. I duly sent an emailI and then responsded to theirs saying please let us know should the policy change. The next day I received yet another email, tis time from the landlady, telling me basically that I should have come to see her at the time and why I was incorrect in my feedback. I replied, because all the reasons she gave for not selling wine by the glass made no actual logial sense, esp because they weren 't applied to any other measures of alcohol ... I then received a very long email from the landlord accusing me of sending long tiresome emails and telling me how in the wrong I am and that they obviously cannot placate me. Sadly it 's evidently that this is our pub and if you like it you 're welcome, but if you give us any feedback we don 't agree with, then you are an unreasonable customer! . A great shame that feedback is received so unprofessionally and the overreaction was so rude, especially considering selling wine by the glass and bottle is entirely normal, and boxes of wine actually work our cheaper . A pretty dismal night has become a very negative experience for me, and I 'm reminded yet again not to bother trying to feedback privately it 's not appreicated should have just written this review to begin with."
